Shettleston is a community-based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 45 years.
We are seeking an experienced and proactive individual to fill an exciting role within our Customer and Community Services Team.
We require a Welfare Rights Assistant who will support and assist our Welfare Rights Officer to provide a customer-focused Welfare Rights service for the customers of Shettleston Housing Association.
This is an exciting opportunity to join a team making a real difference for the community of Shettleston.
Key Responsibilities:
* Support the Welfare Rights Officer to provide a Welfare Rights service to customers of Shettleston Housing Association.
* Be the first point of contact for enquiries relating to welfare benefits.
* Maintain an effective casework management system and comprehensive record of welfare rights advice.
We are seeking a positive, self-motivated individual who is a team player, with excellent written and verbal communication skills. You will have welfare rights experience, excellent planning and organisational skills. Experience of AdvicePro would be advantageous.
We offer excellent EVH terms and conditions and a pension scheme up to 10% Employer Contribution.
This post is subject to a satisfactory Disclosure Check.
If you wish to apply to join our team, please download the full application pack from our website.
Closing Date: 12 noon on Monday 14th April 2025.
Interviews will be held on Thursday 1st May 2025.
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