Job summary The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Coordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. Main duties of the job An exciting opportunity has arisen to be part of a pilot program providing a single point of access for ENT patients across South West London. These posts will be based at Kingston Hospital but involve working with colleagues across South West London to provide a smooth and efficient process for patients requiring access to ENT services across the sector. About us Developmentand staff wellbeing Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation. To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards. Wherever you work across our organisation, we look forward to welcoming you. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year pa pro rata incl. HCAS (Outer) Contract Fixed term Duration 12 months Working pattern Full-time, Part-time, Job share Reference number 396-NN-6825758-A&C-Y-A Job locations Kingston Hospital Galsworthy Road Kingston Upon Thames KT2 7QB Job description Job responsibilities Please see the attached supporting document/s which contains more information about the role in the job description and person specification Job description Job responsibilities Please see the attached supporting document/s which contains more information about the role in the job description and person specification Person Specification IT Literate Essential Experience working with Microsoft Office Applications Desirable Experience working with NHS booking systems Experience working in a office enviroment Essential Experience working in a office enviroment Desirable Experience working in a NHS enviroment Person Specification IT Literate Essential Experience working with Microsoft Office Applications Desirable Experience working with NHS booking systems Experience working in a office enviroment Essential Experience working in a office enviroment Desirable Experience working in a NHS enviroment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kingston and Richmond NHS Foundation Trust Address Kingston Hospital Galsworthy Road Kingston Upon Thames KT2 7QB Employer's website https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)