A Customer Service Advisor is sought after to provide excellent customer service and support in the Technology & Telecoms industry, based in Salford Quays. The successful candidate will be responsible for ensuring customer queries are handled efficiently and accurately. Client Details This company is a large player in the Technology & Telecoms sector, with over 1000 employees. They focus on providing top-notch telecom solutions for a variety of clients. They are known for their commitment to innovation, technology, and excellent customer service. Description Provide excellent customer service and support to clients Respond to customer enquiries via phone, email, and live chat Resolve customer issues efficiently and accurately Maintain up-to-date knowledge of the company's products and services Ensure customer satisfaction and provide professional customer support Collaborate with team members to improve overall customer service Manage customer relationships and build customer loyalty Participate in team meetings and training sessions Profile A successful Customer Service Advisor should have: Excellent interpersonal and communication skills The ability to handle difficult situations with professionalism The ability to work well in a team environment A commitment to providing excellent customer service Strong problem-solving skills and the ability to think on their feet A positive and proactive approach to work Job Offer Salary £24,000 A positive and collaborative company culture Opportunities for professional development and growth A role in a reputable company in the Technology & Telecoms sector We encourage all interested and qualified Customer Service Advisors to apply for this exciting opportunity in the Technology & Telecoms industry.