To use a number of office systems including ordering office supplies using the Trusts electronic procurement system. To maintain/update information of the Trusts patient information system (System 1) To be responsible for actioning, following up on and/or re-directing appropriately any incoming queries from the joint administrative outlook email inbox and to exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries To communicate effectively with a wide range of people including colleagues and members of the public via telephone and/or in person, ensuring at all times that a professional approach is presented. To efficiently use appropriate systems to collate and report data and information in an accurate format, producing spreadsheets and pulling reports to a high-quality standard (e.g. Microsoft Excel, Word, PowerPoint). To actively support team meetings - co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. Ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner. To maintain a well-managed filing system, both paper and electronic, ensuring ease of access and retrieval, in line with Trust protocols. To ensure all confidential paperwork is filed or shredded promptly and securely To carry out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and uploading of documents on the relevant computer systems To use own initiative in prioritising workload to ensure deadlines are met and to timely escalate any arising issues to the Team Manager To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues including providing cover. To ensure that all individual and team objectives are completed efficiently and within given timescales To take supportive approach and engage in the induction and training of new administrative colleagues as directed by the Team Manager To participate in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and engage in the implementation of the processes. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of the role In unusual circumstances, if required, to be flexible and willing to work at an alternative site