FRENCH SELECTION (FS)
Position: Bilingual Customer Service Associate
Location: Telford
Salary: up to £26,000 per annum plus benefits
Ref: 8160CS
To apply: Please visit the French Selection website, go to the vacancies page, and search job reference: 8160CS
The Company: A leading UK manufacturer of packaging materials with international operations.
Main Duties:
1. To provide excellent customer service and administrative support.
2. To process customer orders through the system.
3. To update customer purchase orders and ensure the customer order matches with the production order.
4. To respond to customer enquiries in a timely and efficient manner.
5. To forward shipping documents to relevant personnel to speed up the delivery process.
6. To raise and issue customer invoices, credit notes, and debit notes.
7. To update the system accordingly with purchase orders, shipments, and deliveries.
The Candidate:
1. Fluent in a European language in addition to English - Essential
2. Previous experience in a customer service or administrative role - Essential
3. Proactive, confident, and dynamic personality
4. Excellent communication skills
5. Ability to work in a fast-paced environment
6. IT literate
The Salary: up to £26,000 per annum
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