Job summary The Heron Medical Practice are seeking a Health Care Assistant to join our team on a permanent basis. The role will be 20 hours to full time per week (option to discuss). If you would like to be part of our friendly and progressive practice, looking for a fulfilling career opportunity, then we would love to hear from you. Interviews for the role will be held on Monday 10th February 2025. Main duties of the job As a Health Care Assistant, you will have a vital role in delivering hands-on care to our patients. The Heron Medical Practice are seeking a well-rounded HCA that has experience in bloods, foot checks for diabetes, wound care, patient health checks, updating and maintaining accurate patient records and general clinical and administrative duties as required. You will also be given the opportunity to be enrolled on future courses to aid your career and personal development. About us The Heron Medical Practice is a 7 Partner general medical practice with a wide ranging patient demographic based in Herne Bay and Hersden. The Practice team is passionate about providing a high quality service to our patients, as well as maintaining a high level of professionalism. Our work environment boasts strong team-working ethics. We have a strong team of allied health professionals including a Practice Pharmacist, a Community Pharmacist, a Paramedic, Practice Nurses and HCAs. The Practice prides themselves on holding numerous accreditations to look after our employees. We have been awarded GOLD for investing in our people and hold a PLATINUM award for being a 'green' practice in Kent. Date posted 22 January 2025 Pay scheme Other Salary £13.19 an hour Contract Permanent Working pattern Full-time, Part-time Reference number A0968-25-0001 Job locations 161 Station Road Herne Bay Kent CT6 5NF The Surgery St. Albans Road Canterbury Kent CT3 4EX The Heron Medical Practice 269 Reculver Road Herne Bay Kent CT6 6SR Job description Job responsibilities The following are the core responsibilities of a health care assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Provide routine clinical care to patients as required in accordance with practice policies and protocols b. Provide wound care to patients c. Phlebotomy d. Spirometry e. ECG recording f. Processing and management of laboratory samples requested by GPs/Nurses g. Clearing and re-stocking consulting rooms h. Assisting in the assessment and surveillance of patients health and well-being i. Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual j. Helping to raise awareness of health and well-being and how it can be promoted k. Maintain accurate clinical records in conjunction with extant legislation l. Ensure read codes are used effectively m. Chaperone patients where necessary n. Assist GPs with minor surgery when required o. Assist in ophthalmology clinics p. Support the team in dealing with clinical emergencies q. Recognise and refer patients presenting with mental health needs r. Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice) s. Deliver opportunistic health promotion where appropriate Job description Job responsibilities The following are the core responsibilities of a health care assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Provide routine clinical care to patients as required in accordance with practice policies and protocols b. Provide wound care to patients c. Phlebotomy d. Spirometry e. ECG recording f. Processing and management of laboratory samples requested by GPs/Nurses g. Clearing and re-stocking consulting rooms h. Assisting in the assessment and surveillance of patients health and well-being i. Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual j. Helping to raise awareness of health and well-being and how it can be promoted k. Maintain accurate clinical records in conjunction with extant legislation l. Ensure read codes are used effectively m. Chaperone patients where necessary n. Assist GPs with minor surgery when required o. Assist in ophthalmology clinics p. Support the team in dealing with clinical emergencies q. Recognise and refer patients presenting with mental health needs r. Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice) s. Deliver opportunistic health promotion where appropriate Person Specification Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook EMIS / Vision user skills Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow clinical policy and procedure Desirable Experience with audit and able to lead audit programmes Experience with clinical risk management Qualifications Essential The Care Certificate (or equivalent level 3 qualification) Desirable KASPAC Clinical Knowledge and Skills Essential Wound Care / Removal of sutures & staples ECGs Venepuncture New patient medicals Chaperone procedure Understands the importance of evidence based practice Ability to record accurate clinical notes Ability to work within own scope of practice and understanding when to refer to GPs Knowledge of health promotion strategies Understands the requirement for PSDs and associated policy Desirable Spirometry Knowledge of public health issues in the local area Awareness of issues within the wider health arena Experience Essential Experience of working in a primary care environment Desirable Experience of working as a HCA Other requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance NMC registration Personal Qualities Essential Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Person Specification Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook EMIS / Vision user skills Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow clinical policy and procedure Desirable Experience with audit and able to lead audit programmes Experience with clinical risk management Qualifications Essential The Care Certificate (or equivalent level 3 qualification) Desirable KASPAC Clinical Knowledge and Skills Essential Wound Care / Removal of sutures & staples ECGs Venepuncture New patient medicals Chaperone procedure Understands the importance of evidence based practice Ability to record accurate clinical notes Ability to work within own scope of practice and understanding when to refer to GPs Knowledge of health promotion strategies Understands the requirement for PSDs and associated policy Desirable Spirometry Knowledge of public health issues in the local area Awareness of issues within the wider health arena Experience Essential Experience of working in a primary care environment Desirable Experience of working as a HCA Other requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance NMC registration Personal Qualities Essential Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Heron Medical Practice Address 161 Station Road Herne Bay Kent CT6 5NF Employer's website https://www.theheronmedicalpractice.co.uk/ (Opens in a new tab)