DIGIDENT Limited Tamworth, England, United Kingdom
5 days ago Be among the first 25 applicants
HOURS: Full-time/Flexible – Applicants MUST be available to work evenings and weekends.
SALARY: Competitive
Daytona Tamworth are seeking a professional, confident, and reliable Front of House Manager to lead their dynamic and fast-paced Front of House team at Daytona Tamworth. This role requires an energetic, enthusiastic, and ambitious individual who is passionate about delivering exceptional customer experiences.
KEY RESPONSIBILITIES:
* Oversee the smooth and efficient operation of the Reception and Front of House (FOH) areas.
* Lead, manage, and manage rota for the Front of House team, ensuring adequate staffing levels.
* Deliver first-class customer service, setting high standards for the FOH team.
* Train and induct new and existing staff, developing tailored training programmes to meet business needs.
* Set targets and actively monitor the team's sales performance in line with company objectives.
* Maintain the presentation and cleanliness of all Front of House facilities to an exceptional standard.
ABOUT YOU:
* Customer-Focused: Background in a customer-facing role (hospitality preferred), with a proven track record of raising service standards.
* Leadership Skills: Ability to recruit, train, manage, and motivate a team while ensuring ongoing development and succession planning.
* Communication: Excellent written and verbal communication skills with a professional and approachable manner.
* Sales-Driven: Capable of setting, monitoring, and driving sales targets within the FOH team.
* Organised & Adaptable: Strong organisational skills, with the ability to devise and implement procedures while working flexibly in a 7-day operational business.
* Tech-Savvy: Proficient in Microsoft Word and Excel, and able to learn Salesforce/ Clubspeed.
* Charismatic Leader: A proactive and engaging individual who leads by example.
HOW TO APPLY:
If you're ready to take on this exciting role, we want to hear from you!
Please send your CV and covering letter, including your salary expectations, (Quote job reference: FOHMTM25)
A full job description is available upon request.
We look forward to welcoming you to the Daytona Tamworth team!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
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