As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Truro train station. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care You will be required to assist with station ramps which you will be inducted on and possible handling of luggage, We are looking for an agency staff to work every Monday, Thursday and Friday (if Monday falls on a bank holiday then a Tuesday) to help with the busiest passenger assist days starting Monday 19th May and finishing Friday 12th September. Pay: £12.60 - will increase to £14.86 after 12 weeks. Shifts: Monday, Thursday and Friday. This will likely to be between the hours of 0800-1800. Length: May 19th - September 12th. Location: Truro train station. You will be involved in · Meeting and greeting our customers on the platform. · Supporting customers needing assistance - This includes ramp duties and luggage assistance · Ensuring the safety of the station environment · Providing a friendly and personable service What are we looking for? · Have a professional, but fun approach to your work. · Be passionate about providing amazing customer service. · Have first class interpersonal skills. · Love the buzz of a busy environment, be able to keep your cool under pressure. · Be safety conscious - able to spot and anticipate risk. Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years above ONLY. What do we offer? This project could enable us to offer more positions within the rail industry following on from this project, many of our staff get their foot in the door for a permanent job with our client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy