SENIOR MESSAGING ENGINEER
PERMANENT
HYBRID
Key Responsibilities:
1. Maintain and manage core UC services, implementing improvements as necessary.
2. Collaborate with IT management and other functional groups to design, develop, deploy, and administer collaboration services.
3. Participate in product evaluations, system testing, and product lifecycle management.
4. Enforce security controls when enabling new UC applications and features, while continuously documenting and maintaining these controls.
5. Participate in both scheduled and unscheduled system maintenance, including change management, on-call, and off-hours systems support.
6. Maintain a UC Service Catalogue detailing service definitions and the technologies utilized.
7. Ensure governance of each UC application and feature, in line with Information Security and Governance (ISG) standards.
8. Develop and maintain technical designs, standards, and process documentation for all UC applications and features.
Skills and Experience :
9. Proven experience as a 3rd line Unified Communications Engineer.
10. Expertise in designing, configuring, and implementing solutions within an organization.
11. Proficiency in delivering, implementing, and supporting Microsoft Exchange (both Online and On-Premise).
12. Experience in supporting Microsoft Teams.
13. Proficiency in maintaining, supporting, and managing Cisco IronPorts (, ESA).
14. Experience with Mobile Device Management (MDM) technologies, preferably Workspace One.
15. Strategic planning and decision-making skills to align IT with business objectives.
16. Strong documentation skills.
17. Ability to meet deadlines with a pragmatic approach to administration, governance, and risk management.
Benefits:
18. Competitive salary
19. Hybrid working policy
20. Opportunities for professional development
21. Comprehensive benefits package
Job Title: Senior Messaging Engineer
Location: Manchester, UK
Job Type: Permanent
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.