Job summary If you're looking to take the next step in your project management career - the NHS Business Services Authority (NHSBSA) have the opportunity for you We are looking for motivated, delivery-focussed Project Coordinators to join our team. Working as part of the Portfolio Management Directorate, you will be at the heart of project delivery working across the NHSBSA. The NHSBSA is undertaking a challenging and exciting change portfolio in line with our strategic goals and emerging service needs. Our change portfolio delivers projects to support NHS organisations, patients and the public. Project Coordinators work closely with our Programme and Project Managers. You will be responsible for the delivery of your allocated workstreams and projects in line with agreed plans, and the NHSBSA's Project Management Framework. We're looking for Project Coordinators with experience of managing or coordinating projects / workstreams, and knowledge of core project management processes. Excellent stakeholder engagement and strong communication skills are a must for the role. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Access to a wide range of benefits and high street discounts Main duties of the job Responsible for the planning and end-to-end delivery of projects / workstreams in accordance with the NHSBSA Project Management Framework. Responsible for the coordination of project teams in line with achieving the project's outputs. Reporting project progress accurately and concisely to stakeholders through project reports and maintaining information in the Programme and Project Management (PPM) Tool. Facilitating the identification and on-going management of project risks. Ensuring project budget is agreed and monitoring expenditure against project deliverables. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Date posted 10 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 914-BSA7039513 Job locations Stella House Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY Job description Job responsibilities In this role, you are accountable for: Project Delivery: Lead the change initiative, work package, work stream or small project to deliver the agreed outcomes within time, cost and quality constraints. Deliver change initiative, work package, work stream or small project in line with the NHSBSA Project Management Frameworks, and both internal and external assurance frameworks as appropriate. Project Management: Day to day coordination of the project and the project team. Planning and Scheduling: Assist with and maintain appropriate systems to enable effective planning and scheduling. Business Case: Coordinate development of the Business Case. Budget: Assist with the monitor of project spend and contribute to the compilation of budgets. Ensure all expenditure is governed in accordance with NHSBSA Standing Financial Instructions and DHSC / Cabinet Office spend controls Resources: Schedule / manage resources to deliver the project. Work as part of a small team. Benefits Realisation: Ensure benefits are identified, understood, measured, tracked and owned. Ensure appropriate Benefits Realisation Strategy is in place to enable longer term delivery of benefits against the Business Case within post project Benefit Realisation. Stakeholder Management: Identify key stakeholders and develop effective relationships. Risks and Issues: Assist with the identification of risks and issues and maintain risk and issue logs, escalating as appropriate. Ensure risk management within project team is in accordance with NHSBSA Corporate Risk Management Framework. Governance: Provide key reports and support effective governance and decision making. Manage progress and delivery confidence reporting in line with internal NHSBSA reporting cycles. Assurance: Support appropriate project assurance. Guidance and Support - Programme and Project Management Community: Seek appropriate support, guidance and coaching from the project community. Show commitment to personal development. Promote effective individual and team performance. Active involvement in knowledge sharing within the Programme and Project Management community. Job description Job responsibilities In this role, you are accountable for: Project Delivery: Lead the change initiative, work package, work stream or small project to deliver the agreed outcomes within time, cost and quality constraints. Deliver change initiative, work package, work stream or small project in line with the NHSBSA Project Management Frameworks, and both internal and external assurance frameworks as appropriate. Project Management: Day to day coordination of the project and the project team. Planning and Scheduling: Assist with and maintain appropriate systems to enable effective planning and scheduling. Business Case: Coordinate development of the Business Case. Budget: Assist with the monitor of project spend and contribute to the compilation of budgets. Ensure all expenditure is governed in accordance with NHSBSA Standing Financial Instructions and DHSC / Cabinet Office spend controls Resources: Schedule / manage resources to deliver the project. Work as part of a small team. Benefits Realisation: Ensure benefits are identified, understood, measured, tracked and owned. Ensure appropriate Benefits Realisation Strategy is in place to enable longer term delivery of benefits against the Business Case within post project Benefit Realisation. Stakeholder Management: Identify key stakeholders and develop effective relationships. Risks and Issues: Assist with the identification of risks and issues and maintain risk and issue logs, escalating as appropriate. Ensure risk management within project team is in accordance with NHSBSA Corporate Risk Management Framework. Governance: Provide key reports and support effective governance and decision making. Manage progress and delivery confidence reporting in line with internal NHSBSA reporting cycles. Assurance: Support appropriate project assurance. Guidance and Support - Programme and Project Management Community: Seek appropriate support, guidance and coaching from the project community. Show commitment to personal development. Promote effective individual and team performance. Active involvement in knowledge sharing within the Programme and Project Management community. Person Specification Personal Qualities, Knowledge and Skills Essential Ability to build relationships with stakeholders and be a collaborative team player A delivery focussed mindset and approach Knowledge of the fundamental project management processes (e.g., risk, budget and benefit management) IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint etc Desirable An awareness of the NHSBSA's strategy Knowledge of Government Functional Standards for Project Management GovS002 Specialist subject knowledge relevant to project profession Experience Essential Track record of coordinating or managing the delivery of change initiatives / workstreams / small projects Experience of working in multi-disciplinary teams Experience of working in an environment where adherence to standards needs to be met Desirable Experience of budgetary management and reporting Experience of stakeholder engagement and management Experience of working within Agile / Waterfall / Hybrid Project Management methodologies Qualifications Essential Degree standard, or significant relevant experience of working within a formal project delivery environment. Desirable Specialist Project Management qualification - e.g., APM Fundamentals, PRINCE2 Foundation or Practitioner Further education / Training Course certification(s) in relevant discipline Person Specification Personal Qualities, Knowledge and Skills Essential Ability to build relationships with stakeholders and be a collaborative team player A delivery focussed mindset and approach Knowledge of the fundamental project management processes (e.g., risk, budget and benefit management) IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint etc Desirable An awareness of the NHSBSA's strategy Knowledge of Government Functional Standards for Project Management GovS002 Specialist subject knowledge relevant to project profession Experience Essential Track record of coordinating or managing the delivery of change initiatives / workstreams / small projects Experience of working in multi-disciplinary teams Experience of working in an environment where adherence to standards needs to be met Desirable Experience of budgetary management and reporting Experience of stakeholder engagement and management Experience of working within Agile / Waterfall / Hybrid Project Management methodologies Qualifications Essential Degree standard, or significant relevant experience of working within a formal project delivery environment. Desirable Specialist Project Management qualification - e.g., APM Fundamentals, PRINCE2 Foundation or Practitioner Further education / Training Course certification(s) in relevant discipline Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY Employer's website https://careers.nhsbsa.nhs.uk/ (Opens in a new tab)