Job summary We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day The successful candidate will be responsible for co-coordinating the administrative, physical and psychological care of patients attending clinics for assessment. We are looking for a motivated and enthusiastic Health Care co-ordinator to join our team. This post will play a crucial role in ensuring quality and safe care is maintained, whilst moving forward to meet the evolving needs of the service and population we serve. Main duties of the job The main duties of the role are to ensure that the patient receives a high standard of care in the department You will need: Excellent communication skills Good practical skills and organisational ability An understanding of the pivotal role Pre Assessment has in the inpatient pathway Good IT skills Ability to work on own initiative and as part of a team About us We are a small team located in the outpatients department. We work closely with our Anaesthetist colleagues and have good working relationships with all of the MDT members ensuring the patient's pathway is seamless. Date posted 07 January 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year Inclusive of Outer London HCAs per annum Contract Permanent Working pattern Full-time Reference number 392-RNOH-1123 Job locations Pre Assessment clinic, Stanmore Brockley Hill Stanmore HA7 4LP Job description Job responsibilities Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery. Responsible for taking and recording basic observations To locate, track and prepare skinny files To provide assistance to medical and nursing staff as and when required To take an active part in Pre Assessment meetings and discussions Phlebotomy To help maintain a high standard of patient care, remembering that we are often the first contact that patients and relatives have with the hospital To prepare consulting rooms, clinics and trolleys To assess patients that have been triaged as part of the POA process to ensure they are fit for admission. To make appointments and cancel appointments To record patient attendances at clinic, entering data on the computerised Patient Administration System (PAS) To ensure patients who do not attend (DNA) are dealt with according to Trust guidelines To print clinic lists and labels, filing forms and specimen bottles Responsible for taking and recording basic observations To locate, track and prepare skinny files To notify the Medical services Transport Controller once patients are ready for collection To ensure equipment and furniture is in good working order and to report loss, damage or need for replacement to the Senior Nurse Job description Job responsibilities Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery. Responsible for taking and recording basic observations To locate, track and prepare skinny files To provide assistance to medical and nursing staff as and when required To take an active part in Pre Assessment meetings and discussions Phlebotomy To help maintain a high standard of patient care, remembering that we are often the first contact that patients and relatives have with the hospital To prepare consulting rooms, clinics and trolleys To assess patients that have been triaged as part of the POA process to ensure they are fit for admission. To make appointments and cancel appointments To record patient attendances at clinic, entering data on the computerised Patient Administration System (PAS) To ensure patients who do not attend (DNA) are dealt with according to Trust guidelines To print clinic lists and labels, filing forms and specimen bottles Responsible for taking and recording basic observations To locate, track and prepare skinny files To notify the Medical services Transport Controller once patients are ready for collection To ensure equipment and furniture is in good working order and to report loss, damage or need for replacement to the Senior Nurse Person Specification Qualifications and Experience Essential Educated to GCSE level Experience of working within a healthcare environment for 2 years Have good administration and organisational skills Desirable NVQ level III in Care or equivalent Phlebotomy Planning & Organisational Skills Essential Able to work independently Ability to manage own workload Able to manage time effectively and prioritise tasks Communication Essential Effective communication skills - written and verbal Courteous and polite Person Specification Qualifications and Experience Essential Educated to GCSE level Experience of working within a healthcare environment for 2 years Have good administration and organisational skills Desirable NVQ level III in Care or equivalent Phlebotomy Planning & Organisational Skills Essential Able to work independently Ability to manage own workload Able to manage time effectively and prioritise tasks Communication Essential Effective communication skills - written and verbal Courteous and polite Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal National Orthopaedic Hospital NHS Trust Address Pre Assessment clinic, Stanmore Brockley Hill Stanmore HA7 4LP Employer's website https://www.rnoh.nhs.uk/ (Opens in a new tab)