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Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)
Client: Swatch Group
Location: Edinburgh, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: 485b2f7c15c1
Job Views: 8
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
The company: Colorful, happy, loud, shrill and forever re-interpreted in different ways. Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price. Since the second watch was born in March, hundreds of millions have been sold. In a very short space of time, Swatch has become one of the most famous brands in the world and all the while remaining true to itself.
On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection. Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience. Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.
Working for Swatch, you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.
What we offer:
Competitive Salary Package
Generous Employee Discounts / Staff Sales
Private Health Care
Career Development and Training
Employee Assistance and Mental Health Platform
Perkbox
Cycle to Work / Seasonal Ticket Scheme
Eye Test / Glasses
Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sell all products to end consumers. Meeting all sales targets and store objectives.
Profile:
Sales:
Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
Ensure good knowledge of all functions of watches and other products.
Provide reliable information to customers in all matters relating to sales and customer service.
Help display merchandise as directed.
Contribute to the store reaching its monthly, quarterly and annual sales targets.
Deliver exceptional customer service to every customer, every time.
Cash Handling/Payment Transactions:
All transactions to be handled in a responsible and secure way.
Till functions, cashing up, payments and general duties.
Dealing with, and handling of, cash, credit cards and international currency.
Care of the Store:
Ensure the store is kept clean and presentable at all times.
Back of house and shop floor are both just as important.
Health and Safety aware.
Good Visual Merchandising standards.
Communication:
Adhere to company policies and regulations.
Attend briefing sessions as directed by your line manager.
Can present, and conduct, themselves in a professional manner to both customers and colleagues.
Can deal with international customers and familiar with their customs and culture.
Can communicate clearly to consumers and colleagues.
Product Knowledge:
Attend regular training days.
Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
Be able to deliver good product knowledge to our customers.
Other:
To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Professional requirements:
You will have:
Essential:
Excellent customer service.
Passionate about driving sales.
Experience in the Retail Industry.
Must have a positive and outgoing outlook.
Must enjoy their work and have a natural passion for watches and customer service.
Preferred:
Have experience with luxury watches or jewellery.
Be accommodating to shifts, longer trading hours and staying late for events etc.
Have experience dealing with international customers.
Ability to communicate in other languages for example, Mandarin.
Contact:
Nick Bright / Sean Moffatt
Princes Street 99A
EH2 3AA Edinburgh (Scotland)
United Kingdom
Company address:
The Swatch Group (UK) Limited
Building
2nd Floor East Wing
The Royals Business Park
Dockside Road
GB-London E16 2QU
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