Outstanding Care, Outstanding Careers For more information on our wonderful Trust search Join DCHFT and for more information on the benefits of working at DCHFT search DCHFT Staff Benefits For help with completing an application search DCHFT Our Recruitment Process Job overview We are looking for an End of Life Care Support Worker to join the Hospital Specialist Palliative Care and End of Life Care Team, working alongside and under the guidance of the End of Life Care Facilitator in Dorset County Hospital, for 16.5 hours a week. Main duties of the job Maintaining an efficient end of life care service and ensuring patients and those important to them can access the support they need. To be an essential link between the End of Life Care Facilitator and health care professionals in the hospital, promptly responding to the referrals to the service. Provide support, advice and assessments for patients who are approaching end of their life, to enable all staff to improve the care of patients. Contribute to the holistic needs assessment and individualised end of life care plans. In absence of the End of Life Care Facilitator liaise with the hospital specialist palliative care team relating to complex symptom management and psychological distress. Work closely with the hospital chaplains, bereavement team and end of life care volunteers to support the delivery of excellent end of life care service. Support with the End of Life Care Education Programme. Support with data collection for end of life care audits as required. The post holder is aware of the importance of role in empowering colleagues across the hospital to have skills to provide end of life care, and to avoid dependency of Palliative and End of Life Care Team Escalate concerns that may impact patient care or end of life care service to the End of Life Care Facilitator. Working for our organisation At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups. Detailed job description and main responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Person specification EDUCATION, QUALIFICATIONS & TRAINING Essential criteria GCSE English Language and Mathematics (Grades A-C) or equivalent NVQ4 plus additional training to diploma level equivalent, or equivalent through short courses or NVQ3 in a relevant field plus additional training to diploma level equivalent through short courses or Foundation degree in health and social care Desirable criteria Evidence of continued role development Willingness to undertake learning and development courses Coaching or teaching qualification/ experience KNOWLEDGE & EXPERIENCE Essential criteria Relevant health or social care experience Experience working with patients at end of life Experience of multi-professional working Evidence of good communicational skills Understanding of the health and social care environment Understanding of end of life care Experience and evidence of communication with patients and relatives Desirable criteria Ability to cope with distressed patients, relatives and health professionals Understanding of individualised care Experience of working within end of life/ palliative care Managing phone calls/ referrals Awareness of holistic assessment SKILLS & ABILITIES Essential criteria Ability to communicate effectively and sensitively Ability to work within a team Ability to motivate self and others Flexible attitude to working Accurate written communication Ability to show empathy and understand difficulties faced by people at end of life Ability to use own initiative Ability to retrieve information from wide range of sources Ability to handle distressing situations with sensitivity and empathy Good observational skills Practical problem-solving skills Good time management skills Demonstrates behaviour and attitudes that support the Trust's values Desirable criteria Computer/ IT skills Effective organisation skills Ability to prioritise own workload Our Mission Outstanding care for people in ways which matter to them. Our Vision Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities. Our Values Integrity, Respect, Teamwork, Excellence We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups. For more information, please use the link below to read our joint strategy for Dorset County Hospital and Dorset Healthcare. Trust Strategy | Dorset County Hospital (dchft.nhs.uk) PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required. The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice. Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly. Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion. You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Job Description & Person specification (PDF, 392.4KB) Car Parking Information for Employees (PDF, 225.0KB) DBS Code of Practice (PDF, 54.9KB) Guidance regarding Disabled Staff (PDF, 96.3KB) Advice for Candidates (PDF, 110.5KB) Trust Values (PDF, 678.1KB) The NHS Constitution (PDF, 568.7KB) DCH Recruitment Information Pack (PDF, 1.2MB) Joint Strategy - Dorset County Hospital and Dorset Healthcare (PDF, 6.0MB)