Summary
Pihu Energy Savings are looking for a highly motivated and enthusiastic Business Administration Apprentice to join our dynamic team and support their operations. You will be studying toward your Business Administration L3 apprenticeship qualification.
Wage
£11,778 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday, 10am-5pm
30 hours a week
Possible start date
Wednesday 2 April
Duration
1 year 6 months
Positions available
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As a Business Administration Apprentice, you will play a key role in supporting various business functions, ensuring smooth day-to-day operations. You will gain hands-on experience in administrative tasks, customer service, and business operations while working towards a nationally recognised qualification.
Day-Day Responsibilities:
* Assisting with general administrative duties, including data entry, filing, and document management.
* Handling enquiries via email and telephone.
* Assisting in preparing reports, presentations, and business correspondence.
* Managing office supplies and ensuring the workplace remains organized.
* Coordinating meetings, scheduling appointments, and maintaining calendars.
* Handling confidential information with discretion and professionalism.
* Assisting different departments as needed to ensure smooth business operations.
* Learning and applying industry-specific knowledge to contribute to business efficiency.
IND01
Where you’ll work
Pihu Energy Savings Ltd, Suite 203, Business Centre
Pudsey
LS28 7UR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PARAGON EDUCATION & SKILLS LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Business Administration L3 Apprenticeship Qualification.
Requirements
Desirable qualifications
Other in:
* Maths GCSE (grade Pass)
* English GCSE (grade Pass)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
Other requirements
Working hours Please note that anyone under the age of 18 can only work a maximum of 40 hours per week. Any role which exceeds these hours should be amended accordingly, to fall in line with the legislation.