Residential Property Paralegal
£25,000 - £30,000
Cardiff or Bristol/Hybrid
Salary & benefits:
* Salary at competitive rates and dependent on experience
* 22 working days' annual leave
* Employer's Pension Scheme
* Firm wide bonus scheme
* Work from home
* Financial contribution scheme
* Flexible working
* Free Parking
* Discounted Legal Services (own property)
* Free eye test
* Free Employee Assistance Programme
* Training & development opportunities
* Family friendly approach
* Gift work anniversary and birthday
* Amazon voucher for team of the month
Location:
Bristol/Cardiff office
Reports to:
Head of Department / Partners
Purpose:
To support the Head of Department/Partners in the provision of legal services by providing legal and administrative assistance to fee earners and clients.
Key Responsibilities
* To assist fee earners in the management of their caseload by actioning legal procedures as directed by the fee earner.
* To assist fee earners in the management and progression of their caseload by dealing with file-related queries either face to face or by telephone.
* To assist fee earners in the processing of matters in a timely and cost-effective manner.
* To support fee earners in the maintenance of files by effective file management.
* To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the fee earner.
* To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary.
* Assist in the opening of client files and updating their records onto the case management system.
* Provide general administrative support in the following areas: photocopying, faxing, scanning, binding documents and deeds, filing and archiving.
* Provide support with Land Registry searches and other searches as required.
* To ensure that billing takes place promptly and that outstanding balances are collected as soon as feasible.
* To use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm's standards and legal requirements.
* To improve and enhance the firm's client base by effective liaison with existing clients.
* To maximize the firm's potential to cross-sell services by identifying appropriate opportunities.
* To manage own work allocation, productivity and quality of work under supervision.
Personal Qualities
Managing Yourself
* Self-motivated and willing to take responsibility for organising your own activities to ensure that all targets and quality standards are met.
* Copes effectively in demanding circumstances
* Good time management, adopting a flexible approach to work.
* Demonstrates persistence and commitment to completing tasks and objectives.
* Delivers work output to the required standard.
* Pays attention to detail and quality of work.
* Demonstrates a commitment to improving working practices and supports company plans and policies.
Working with People
* Ability to build and maintain working relationships with others and act as a role model for the values of the Firm.
* Operates effectively as part of a team encouraging others to contribute ideas and seek improvements.
* Willing to offer help to all colleagues to ensure company success.
Problem Solving
* Demonstrates sound judgement and good decision making when dealing with problems.
* Able to identify a problem arising and can develop a solution or take the correct course of action.
* Knows when to seek guidance or further input from others before taking action.
* Checks that information is accurate and complete.
* Looks for new solutions to problems as well as tried and tested methods.
Communication Skills
* Able to express oneself both orally and in writing in a clear and constructive way.
* Willing to ask questions, listen to others' views and accept advice.
* Willing to contribute ideas and seek improvements.
* Good client/introducer handling skills both by telephone and face to face.
Experience Required
Essential
* Practical experience of working in a legal office environment.
* Practical experience of working in an office administration capacity.
* Practical experience of handling client enquiries both face to face and by telephone.
* Computer literate with good keyboard skills and used to word processing packages (preferably Microsoft Word).
* Practical experience of property transactional work.
For a confidential discussion please contact Daniel Mason at our head offices
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