Job Title: Lettings Manager
Location: Islington
Brand: Portico
Salary: £75,000 OTE
Hours: Monday - Friday 8:45am - 6pm
About Portico:
Portico is a London-based estate agency operating since 1818 and acquired by the Leaders Romans Group in 2021. We combine expert knowledge of the London property market with our founding principles of integrity, approachability, and reliability, and have access to the wider LRG business and products to broaden our service offerings.
Job Summary and Key Responsibilities:
The ideal candidate for the position of Lettings Manager will be extremely motivated and career-driven with experience in the current rental market, preferably in the Greater London area.
Duties will include:
* Grow volume of new lettings business and income production to the branch.
* Appraisal and instruction of residential rental properties.
* Identify other potential business opportunities and ensure referral to the appropriate division.
* Accountable quality of customer care.
* Meet and exceed targets for lettings business.
* Register, qualify and manage applicants.
* Arrange and conduct viewing appointments and secure property lets.
* Work in accordance with all legal obligations without exception.
* Maintain up-to-date knowledge of available properties.
* Implement effective canvassing and marketing strategies.
* Develop the core business in the branch.
* Carry out monthly 1-2-1s with staff.
Skills required:
* Previous experience within a Senior Lettings position, with a proven track record in securing new business.
* PropertyMark Technical Award in Residential Lettings and Property Management or equivalent (preferred, not essential).
* Well-developed interpersonal skills.
* Listing & valuation experience.
* Line management experience.
* Excellent sales ability.
* High level of customer service skills.
* Good telephone manner and positive attitude.
* The ability to negotiate.
* Tenacity and self-starter with the drive to succeed.
* Ability to build and nurture trusted relationships at all levels.
* Be responsive to change.
What we can offer you:
* Proven track record for career growth and advancement within the company.
* Market-leading training and ongoing professional development.
* Supportive and collaborative team environment.
Benefits:
* Access to an Employee Assistance Programme including access to a virtual GP 24/7 and mental health first aiders.
* Retail discounts.
* Regular awards & incentives for top achievers.
* Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
* Structured training & support.
Portico, as part of the Leaders Romans Group, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
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