Job Title: Functional Skills Coach Department: Central Operations Line Manager: Head of Operational Excellence Contract Type: 12 Months Maternity cover. Location: Darlington, Morton Park (Opportunity to work in a hybrid model upon successful completion of your probationary period) DBS Check Required: Yes Salary: £30,000 Who We Are As a leading provider of apprenticeships within the IT, Tech, and Digital sector we are here to make a difference to every learner and inspire them to succeed. It’s why we exist, it drives everything we do. We have ambitious growth plans that include the continued innovation of our product, customer experience and increasing our capacity to create even more life changing opportunities; shaping the Tech & Digital talent of the future. To support us in achieving these aims and delivering our mission, we have a new opportunity for a Functional Skills Coach to join our team. If our mission and this opportunity resonates with you, we want to hear from you What's the job? As a Functional Skills Coach, you will join our Operations Department as a member of the Functional Skills Team. You will provide professional and quality delivery of Functional Skills English & Math (level 2), as well as keeping up to date with awarding body standards and requirements. You will work collaboratively with other teams to ensure we are doing all we can to positively enable and motivate our learners to develop and enhance their Functional Skills in order to achieve timely completion of their apprenticeship. As a learning organisation, we are committed to the continuous development and progression of our employees and seek to create an environment where learning is constant. As such, you will be required to provide guidance to other members of the team in the capacity of sharing knowledge and best practice, in line to meet the needs of our business. In return, you will benefit from learning from those in the team, sharing in their knowledge and experience along with support of your Line Manager in identifying and arranging training opportunities for your continuous professional development. Role Responsibilities (include but not limited to): To deliver high quality Functional Skills delivery at level 2 in English & math to apprentices undertaking level 3 & 4 apprenticeships via our SMART classroom. To deliver the above in accordance with awarding body standards To be able to manage learner progress and development through a variation of 121 and group sessions using our SMART online classroom. To meet internally set deadlines for exam requirements and internal quality assurance checks To mark work, set and mark mock exams and upload work to required systems in line with internal processes and procedures. To keep and maintain accurate records of assessment in accordance with service and awarding body requirements. To manage the effective use of revision applications and methods to enable the apprentices to succeed. To invigilate exams in accordance with awarding body requirements in our named exam locations. To undertake all aspects of the post in accordance with the companies Equal Opportunities policy. Promote and demonstrate Baltic values and behaviours in all aspects of your job role Create and maintain strong relationships with learners, employers and internal stakeholders. Adhere to regular learner contact to ensure your learners are progressing in line with agreed milestones. Effectively manage personal training plans to ensure our learners achieve timely Maintain accurate data management records and documentation, ensuring delivery and paperwork is compliant at all times. Promote and protect learner wellbeing and safety by adhering to our safeguarding policy and following guidance provided by our safeguarding team. Essential skills and experience: Hold a recognised teaching qualification or equivalent Excellent written and verbal communication skills Excellent organisational skills with great attention to detail Flexible, adaptable and able to work well under pressure Strong IT skills – including proficiency in the use of IT systems such as Microsoft Office programs Strong interpersonal skills with the ability to build relationships, rapport and develop understanding of every learner. Be able to confidently challenge learners and provide constructive, developmental feedback. Thorough and logical approach to problem solving Determination to see problems and solutions through to the end Desirable skills and experience: Experience of Apprenticeship Standards Experience of teaching in an online environment Specific knowledge of the Apprenticeship Sector and awareness of current themes Our Benefits We’re passionate about you, your well-being, your performance, your development, and your overall experience at Baltic. Here are some Baltic benefits that you can look forward to: Fantastic progressions opportunities – we look to reward internal success Fun environment with exciting social events Early finish every Friday 25 days annual leave Never work weekends or Bank Holidays Full office shutdown between Christmas and New Year’s Day Additional Life Event holiday every year 2 Additional Well-Being Days off every year Discounted gym membership Free Access to Mental Health Support Please note that while this position is initially offered as maternity cover, there may be potential for extension or transition into a permanent role based on performance and business needs.