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Senior Resourcing Consultant @ Synapri | Recruitment Specialist
12 month contract
Hybrid - London
SC Clearance
Our government client is recruiting for Service Architects to join their expanding team.
As a Service Architect, through the creation of Service and Product Designs, you’ll define how they support technology. Working with multidisciplinary teams, you’ll document and ensure systems are correctly supported with the flexibility to be quickly transformed.
Knowledge & Experience
* The Service Architect needs to be comfortable with technology to a level where they can question and quickly gain a good working understanding allowing them to define the constructs for new or evolving services and for mapping customer requirements to our services.
* You’ll have demonstrable experience of writing Service Design Packages aligned to the ITIL Framework with a strong understanding of all aspects of service management with the ability to deliver new services and products as well as improving existing offerings.
* Detailed knowledge of Service Management concepts and techniques.
* A strong operational understanding of service supply chains.
* Working to tight timescales within a team environment.
* Ability to lead teams both virtual and co-located.
* Ability to influence senior stakeholders.
* Experience of service operating model design.
* The ability to write coherent and concise service documentation.
* Experience of creating and negotiating SLAs.
* Service Management qualifications (e.g., ITIL, ISO20000) or relevant operational experience.
* Knowledge of IT security standards.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Government Administration and Government Relations Services
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