Front of House & Building Coordinator
Your experience, knowledge and skills need to include:
1. Excellent communication and interpersonal skills.
2. Strong commitment to delivering exemplary customer service.
3. Strong ability to build rapport and strong working relationships to encourage a supportive working environment.
4. Experience handling difficult customers.
5. Ability to adapt to different priorities quickly and maintain good attention to detail to ensure image and standards are maintained.
6. IT proficiency with an accounting bias preferred.
7. Understanding of basic building management regimes and problems.
8. First aid trained or willing to learn.
9. Confident & well presented.
Responsibilities include:
1. Role requires a standard DBS check to qualify.
2. 8am - 5 pm - 40hr week with limited flexibility due to the responsibilities of the role.
3. On site role with no opportunity to remote work.
4. Assist with car park management.
5. Meeting and greeting staff and visitors to the buildings.
6. Support and facilitate events and meetings within the building.
7. Supervision of suppliers and contractors on site.
8. Acting as an information source for general enquiries from staff and visitors.
9. Being the face of the Company/Client for all visitors, to follow a consistent approach at all times and be proactive in dealing with ad hoc client requests which are outside the normal scope of service.
10. Assisting in collating data for monthly reports and KPI figures.
11. Assisting in actioning and resolving queries regarding invoicing, purchase orders, and general accounting.
12. Carry out basic building management responsibilities including weekly fire alarm tests and basic legionella checks and other health and safety related responsibilities.
13. Performing any other ad hoc duties commensurate with position and salary range.
Benefits of the role:
1. Grade A office in a prime location in Altrincham.
2. 7% Company Pension contribution.
3. 22 days holiday + public holidays.
4. 2 Wellbeing days.
5. 1 Volunteering day.
6. A range of benefits which includes private medical insurance, Group life insurance, income protection insurance & private dental.
7. Employee discount program.
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