Job Description
Our client, a well-established Plant Hire company is looking for a Service Controller to join their team in Morden.The Role:As a Service Controller, you will play a vital role in ensuring the smooth running of the service department, coordinating the servicing, repairs, and maintenance of plant equipment, tools, and fleet vehicles.Your key responsibilities will include:
* Scheduling and coordinating service, repair, and maintenance tasks in line with customer requirements.
* Liaising with customers to understand their needs and scheduling work accordingly.
* Maintaining accurate records, including repair logs, inspection reports, and service histories.
* Troubleshooting technical issues over the phone, providing initial guidance, and advising on the next steps.
The Person:
* Previous experience in scheduling/coordinating service or maintenance work is essential
* Strong customer service skills and the ability to build rapport with clients.
* Excellent communication and organisational skills with a proactive approach.
* A background in Plant Hire or Construction is desirable but not essential.
The Package:
* Monday - Friday | 8:00 AM - 5:30 PM
* Salary: £35,000 - £40,000 per annum DOE
* 21 days holiday + bank holidays (3 days allocated for Christmas shutdown)
* Other great benefits
This is a fantastic opportunity to join a well-established company and play a key role in their service operations. If this sound of interest, apply today to hear more.