Customer Service Host - Stockton-on-Tees
Customer Service Host
ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality.
Role Overview: Our Customer Service Hosts support show night operations by providing an enhanced level of customer service and resolving ticketing issues if they arise. Reporting to the Ticketing and Sales Manager, this role is key to solving ad-hoc ticketing problems and ensuring our customers receive an individual tailored service. The ideal candidate will have a collaborative approach to their work, ensuring smooth communication with customers and other departments to allow appropriate and efficient resolutions to be achieved.
This is an exciting new customer-facing role which will help establish the venue in the local area and as a leader in live music and comedy shows.
About Stockton Globe: Stockton Globe was built in 1935 and had its first heyday in the 1960's and 70's when many iconic musicians played. After closing its doors, a 28 million renovation finished in 2021 saw ATG take over as its new operator. Stockton is once again hosting some of the greatest contemporary music artists and comedians.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience and providing our people and partners with opportunities to realise their full potential.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
* Industries: Entertainment Providers
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