Sales administrator

Sales Administrator
Mon to Fri – 36.5 hours
Salary £33k - £35k
Company Benefits
Croydon Area

“The best way to predict the future is to create it”

Job Description

My client is looking for an administrator to support the sales managers for the marine division. This is a demanding role where you will be dealing with customer queries and quotations, as well as looking after all aspects of the sales team administration including liaising with other departments in the business. You will need relevant experience from an engineering or technical company in the role. If you have the required skills, and are looking for a job with many benefits, do not delay, apply TODAY!!

Responsibilities

 Communicate with internal/external customers i.e. Sales managers / Service engineers and end customers on a daily basis via phone, and e-mail.
 Analyse incoming requests, identify anomalies and respond to customer communications with the relevant information on a timely basis.
 Address customer questions, issues and needs based on the initial request, ensuring that specific customer requirements and product features are clarified and understood.
 Prepare and check initial quotations in line with discount policies and Sales Manager Guidence, ensuring that all part numbers, quantities etc. are correctly captured.
 Submit quotations to customers, ensuring the relavent Sales Manager is able to follow up on these, as needed.
 Process customer purchase orders in our local ERP system.
 Effectively communicate changes to dispatch/warehouse regarding customer orders.
 Prepare customer requested shipping documents.
 Prepare presentations, collate drawings, technical material to support quotations.
 Process Sales Returns & Credits as appropriate.
 Support customers with updates on existing orders requests.
 Collate and understand risk assessment information, complete the Master Check List for orders as required.
 Collaborate with and assist others and to contribute to the success of the sales & service teams as a whole.
 To comunicate with Sales managers, Service engineers and other Team members to ensure they are informed of project relavent information.
 Seek ways to streamline and improve best operating practice for the benefit of internal and external stakeholders.
 To review quotations created within the Sales admin team to ensure cost and price information is correct, before the offer is released.

Qualifications/Experience

 Experienced in Sales administrion with technical or engineering product.
 Experience with shipping within the UK and Europe including Ireland (North and South is required).
 Possesses first-rate customer service skills and experience.
 IT literate and possesses ERP systems experience, ideally Navision or SAP.
 Some experience with dealing with Ministry of Defence products would be beneficial.
 A self-starter who uses their initiative with a can-do attitude.
 A team player who can work in a key role within the onsite marine team supporting the Sales Managers/FSE who work remotely.

Salary and Benefits

 Permanent full-time contract
 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5 hour working week).
 £33k - £35k (dependent on experience).
 Annual Bonus (pro rata on year of joining).
 25 days holiday (pro rata).
 Pensions 3% EE and 6% ER.
 Life Assurance.
 Salary/Bonus Sacrifice.
 Private Health Care.
 Dental Health Care.
 Cycle to work scheme.

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you’re not a Sales Administrator, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

The job is based in Croydon and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.