Job Description
Community Host - £28,000 - BTR Site, Nottingham - 95 Units
This is an exciting opportunity to join our operational team at our new site in Nottingham as a Community Host.
We are looking for a new team member, who can be an integral member of our community team, to support delivering an outstanding customer service to our residents. Each day will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills. You will bring positive energy to each conversation, resolves issues quickly and effectively, and make everyone feel welcome and appreciated. It's about first impressions, so you'll take great pride in your presentation, and this will reflect in your front of house which you'll keep clean, smart and welcoming at all times.
You will have:
* Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background.
* Be proficiency in executing exceptional customer service within a customer facing role.
* Have excellent written and spoken English.
* Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system)
* Have excellent relationship building skills, both with entirely new and long term residents and team members.
* Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
* Be able to work exceptionally well within a team dynamic and contributes to an established open culture.
* Have the ability to follow company policies and procedures
Amazing opportunity to work with a fantastic growing company. Loads of room for progression and development.
Apply now!
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