Who You Are You are a diligent and organized individual capable of managing a range of tasks within a workshop setting. You possess excellent customer service skills and can work both independently and as part of a team. Your ability to communicate effectively, both in English and potentially Welsh, enhances your interaction with customers. A 'can do' attitude and initiative are crucial, as is the ability to remain calm under pressure. What the Job Involves The role of Workshop Assistant is centered around providing front-desk support within a busy workshop environment. Key responsibilities include managing reception duties, booking and monitoring servicing and repairs, maintaining stock records, and ensuring compliance with servicing schedules. Additionally, you'll handle customer communications, manage the fuel supply, and ensure legal compliance related to vehicle documentation. This position also requires teamwork to maintain Health & Safety standards and the effective utilization of resources. Skills Effective customer service skills Ability to multitask and prioritize workload Proficiency in Microsoft Office Strong communication abilities Excellent organizational skills Ability to work under pressure Strong problem-solving skills Negotiation and persuasion skills