Job summary This vacancy is for part time, working days and hours can be flexible. Service hours between 9am to 5pm. The Trust is looking for a flexible and enthusiastic a part time Administrator/Receptionist to join our friendly and welcoming Adults Assessment and Treatment Service. The team is based in New Park House, Horsham. We believe this offers far greater opportunity for individuals to develop a much broader set of skills and to experience a more varied role. As such, the post-holder will work within the Admin/Reception team, sharing a range of duties that support the running of the overall Assessment and Treatment Service. This role is varied, fast paced and very rewarding and involves contact with patients and carers both on the phone and in person. The successful applicant should have excellent customer service skills, good attention to detail and be flexible to cover their share of holiday and sickness when required. NHS reception experience is preferred but not essential as full training will be provided to the successful candidate. If this sounds good to you and you have secretarial or relevant administration experience, we'd love to hear from you Main duties of the job Your role will be to provide excellent administration and reception support to the team. Please refer job description for more details. Good communication skills are essential together with the ability to deal sensitively with people who may be distressed at times. To ensure the efficient operation of switchboard and reception area to deal with members of the general public, service users and carers/relatives. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships. Also provide administration support to the overall team when required. Archiving, uploading documents and printing. About us As a mental health trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do. Excellent supervision programmes, with ongoing opportunities for training and development Date posted 22 October 2024 Pay scheme Agenda for change Band Band 3 Salary £13.13 an hour per hour Contract Bank Working pattern Part-time, Flexible working Reference number 354-Bank-AN-19113 Job locations Horsham Assessment and Treatment Service New Park House Horsham RH12 1RJ Job description Job responsibilities In order to be a successful Receptionist/Administrator in our team you will have: A relevant NVQ Level 3 qualification / RSA 3 or equivalent Experience in a Administration role or relevant administration experience Experience using Microsoft Office including Outlook, Word and Excel Experience of working within a physical or mental health care setting although not essential. It would also be advantageous if you: Have experience of working within NHS Are familiar with the use of Carenotes See attached Job Description and Person Specification for full details. Please apply using the link in this advert, or for more information explore the attachments or contact: Job description Job responsibilities In order to be a successful Receptionist/Administrator in our team you will have: A relevant NVQ Level 3 qualification / RSA 3 or equivalent Experience in a Administration role or relevant administration experience Experience using Microsoft Office including Outlook, Word and Excel Experience of working within a physical or mental health care setting although not essential. It would also be advantageous if you: Have experience of working within NHS Are familiar with the use of Carenotes See attached Job Description and Person Specification for full details. Please apply using the link in this advert, or for more information explore the attachments or contact: Person Specification Qualifications Essential NVQ 3 or equivalent RSA 3 or equivalent experience and evidence of further practical experience or equivalent Good standard of secondary education; GCSE at Grade C or above or equivalent Knowledge/Experience Essential Proven experience of a range of secretarial procedures Experience of producing documents to a high standard of presentation with good accuracy Experience of maintaining office systems Experience of working as part of a team Person Specification Qualifications Essential NVQ 3 or equivalent RSA 3 or equivalent experience and evidence of further practical experience or equivalent Good standard of secondary education; GCSE at Grade C or above or equivalent Knowledge/Experience Essential Proven experience of a range of secretarial procedures Experience of producing documents to a high standard of presentation with good accuracy Experience of maintaining office systems Experience of working as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sussex Partnership NHS Foundation Trust Address Horsham Assessment and Treatment Service New Park House Horsham RH12 1RJ Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)