Thames Water has an exciting opportunity for a Field Engineer to join our team. As the face of Thames Water, you will play a key role in delivering excellent customer service to both our customers and external contractors.What you will be doing as the Field EngineerYou're responsible for providing customer-facing field activities to support the delivery of new mains and services, plus new connections to our waste network.Duties to include but not limited to:
1. Carry out field surveys for new connections and mains in accordance with KPIs, ensuring that accurate and sufficient detailed information is supplied to allow designs to be created with zero variations
2. Attend sites to carry out water regulations inspections, to ensure that they are meeting the water regulations standards
3. Arrange and attend site meetings and assist with the delivery of connections, traffic management meetings, mains shuts, the monitoring and reporting of contractor activity, meter investigations, rectifications, and council liaising
4. Attend meetings with our customers to rectify any issues and act as the lynchpin between different Thames departments to ensure great customer service
5. Carry out site inspections of Section 104 Sewer Adoptions, Building Over and new sewer connections work, providing accurate and timely reports to the office
6. Meet with contractor gangs and carry out Health and Safety audits in the field and promote ...