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Client:
MSX - TPS
Location:
Cardiff, United Kingdom
EU work permit required:
Yes
Job Reference:
a9dfaae86ea3
Job Views:
4
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
What will you be doing?
As a Parts Sales Executive, you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
* Achieve personal KPI‘s and revenue objectives with target customers.
* Accurately identify parts to meet the customer sales requirements.
* Utilise all product promotions effectively to achieve specific targets set.
* Identify and leverage potential sales opportunities within customer base.
* Maintain own product knowledge and awareness of competitor activity.
* Build strong working relationships with customers through regular contact with them on the phone and via face-to-face visits.
* Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders, and providing expert advice.
* Provide timely communication to customers on their credit status.
* Assist, liaise with, and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
* Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
* Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
* Ensure the proper and accurate use of all systems to search and order parts.
* Complete all required documentation accurately and promptly.
* Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
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