Administration Officer (Band 3) - North Cumbria Psychiatric Liaison Team - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust – Newcastle upon Tyne, City and Borough of Newcastle upon Tyne
An exciting, full-time post has arisen within the Cumbria Psychiatric Liaison Team working within the Cumberland Infirmary. The post holder will have experience of working in a similar work environment, and previous secretarial experience is essential due to the demands of the role.
The post holder will be working alongside a team of Administrators, Administration Manager, Team Managers, and Clinical Managers with allocated duties to support the administration function for this team. A good knowledge of Microsoft packages and typing qualifications are essential for this role.
This role is based at Cumberland Infirmary and will involve covering weekend working on a monthly rota. We can be flexible, but there is a necessity that 10am – 3pm is covered on a Monday and a Tuesday each week.
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate in all relevant training courses appropriate to the role.
Responsibilities:
1. Secretarial experience working within a team.
2. Experience in a customer/patient and service user focused environment.
3. Excellent communication and interpersonal skills.
4. A good understanding of the RiO system (not essential as training will be given).
5. A good knowledge of Microsoft Word/Office packages and typing qualifications.
6. Good verbal and written communication skills.
7. Minute taking skills as attending MDT meetings and updating RiO and action plans on a screen is required.
8. Ability to be self-directed, motivated, and contribute positively within a team.
9. Well organized and structured.
10. Flexibility in the role.
11. Act as the first point of contact for acute hospital staff and professionals from other teams.
12. Monitor a generic inbox, type letters, maintain an electronic patient record system (Rio), attend and minute various team meetings, and perform other general office duties.
A high level of organization and excellent communication skills, both written and verbal, along with extensive working experience of the Microsoft suite are required.
We aim to attract and retain a diverse, talented, and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
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