Job Title: Business Coordinator
Company: Gratton Construction Limited
Location: Derby
Industry: Construction (Main Contractor for Social Housing)
Job Type: Full-time (Monday - Friday, 8AM -5PM with 1 Hour Lunch Break - 40 Hours)
About Gratton Construction Limited:
Gratton Construction Limited is a distinguished main contractor in the construction industry, specialising in social housing projects. Renowned for our commitment to excellence, we focus on property refurbishments, transforming empty homes through kitchen and bathroom upgrades, and responsive repairs. Our success is driven by a dedicated team, and we are currently seeking a skilled Business Coordinator/Administrative Support professional to join us in delivering quality construction solutions.
Job Description:
Role Overview:
We are looking for a highly organised and detail-oriented individual to fill the role of Business Coordinator/Administrative Support. This position plays a crucial role in supporting the smooth operation of our construction projects, ensuring efficient administrative functions and effective coordination of business activities.
Responsibilities:
1. Administrative Support Functions:
1. Office Management:
+ Answer phones, greet clients, and manage day-to-day office operations.
+ Handle incoming and outgoing post, ensuring timely distribution.
+ Maintain organised filing systems for both digital and physical documents.
2. Document Management:
+ Prepare letters, manage site packs, and organise photo filing.
+ Assist in purchase ledger management and certification tracking.
3. Customer Service:
+ Provide excellent customer service by addressing queries and concerns.
+ Handle customer complaints with professionalism and a problem-solving approach.
2. Business Coordinator Functions:
1. Diary Management:
+ Manage calendars for project managers and key team members.
+ Assist in coordinating appointments and scheduling.
2. Logistical Planning:
+ Coordinate logistical aspects of projects, including material deliveries and on-site requirements.
+ Monitor works in progress and ensure timely completion.
3. Job Management:
+ Assist in material ordering and procurement processes.
+ Monitor and manage customer and client queries effectively.
+ Work closely with the commercial team to ensure accurate and up-to-date information.
4. Customer and Client Interaction:
+ Handle customer and client queries, maintaining positive relationships.
+ Assist in managing customer complaints and finding resolutions.
Qualifications and Skills:
* Proven experience in administrative support, ideally within the construction industry.
* Strong organisational skills, with a keen attention to detail.
* Excellent customer service and communication skills.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Benefits:
* Competitive salary
* Opportunities for career advancement
* Collaborative and inclusive work culture
If you are a proactive and detail-oriented professional with experience in administrative support and coordination, we invite you to apply for the Business Coordinator/Administrative Support position at Gratton Construction Limited. We look forward to reviewing your application and welcoming you to our dynamic team.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
* Yearly bonus
Schedule:
* Monday to Friday
Work Location: In person
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