We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce. Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support. Making A Difference as a Finance Assistant in Payments and Charges We require an enthusiastic and highly motivated person to join our busy Payments & Charges team. This post is an opportunity for a self-motivated individual who possess excellent written and verbal communication skills and has the ability to liaise with customers, managers, colleagues and other agencies. You must have the ability to work within allocated timescales and will be expected to provide service cover within the team along with other colleagues. You must also have a proven ability to work under pressure in a team environment, possessing ability to use your own initiative. You will possess excellent IT skills to enable you to maintain a variety of computerised systems and you must be committed to provide a high quality customer care service A BTEC / NVQ Level 2 or Junior Business / Admin qualification is desirable and experience in a financial setting would be an advantage. If this role appeals to you and you possess the required skills and experience, then we are interested to hear from you Interested to Find Out More? You can review our full job description details, and person specification information here. For an informal discussion please contact Nicola Seddon Customer Finance Manager on 01744 676204 Thank you for your interest in working for us. Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality & Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.