Job Description
About Aggregate Industries UK
We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. Join today and build progress with us.
The Opportunity
Join us as a Sales and Planning Representative, where youll take the lead in delivering exceptional customer experiences while managing the end-to-end sales and planning process. This is a dynamic role that blends customer service, sales, and logistical planning to ensure smooth operations and top-tier service. If youre passionate about building relationships, solving challenges, and optimising resources, this is the perfect opportunity for you.
* Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support.
* Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability.
* Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations.
* Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery.
* Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied.
Who You Are
Youre a customer-focused professional with a flair for organisation and a passion for delivering excellent service. Your ability to build rapport, think on your feet, and manage multiple priorities makes you a standout candidate. Heres what makes you a great fit:
* Exceptional communication and relationship-building skills, with a polite and professional demeanor.
* Strong problem-solving abilities, with a proactive approach to addressing customer needs and resolving complaints.
* Experience in planning and logistics, ensuring resources are used efficiently to deliver on commitments.
* Ability to use digital tools effectively and embrace innovation in customer and logistical management.
Benefits
?? Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring
?? Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety
??????????? We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way.
????? Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business. This initiative pairs women with mentors, creating a powerful support network that promotes career growth and personal development.
?? Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.
?? Opportunities for career progression both at home and abroad (via our parent company Holcim)
?? Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace
?? Staff discounts including special rates for garden landscaping products
We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
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