Communication is central to the job and is built upon the provision and receipt of routine, complex and sensitive information of a confidential nature. This will require analysis, tact and persuasion as well as an appreciation and understanding of complex client risks, NHS systems and existing guidance. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated fraud and corruption issues at a corporate level. Communication will involve dealing with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of investigation findings and fraud awareness will be delivered through the drafting of reports and making presentations. Work is managed rather than supervised, with the jobholder working within procedures, broad policies and guidelines as defined by the NHSCFA policies and procedures and MIAA corporate policies, but having the freedom to act with autonomy. The nature of the work necessitates a thorough and concentrated focus on the gathering, testing and evaluation of evidence ensuring continuity and integrity at all times. The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust outcomes whilst balancing competing priorities. The work pattern is occasionally unpredictable but there is routinely a need to conduct investigations requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job. Establish contact with, interview and take statements from relevant witnesses including expert witnesses, displaying the knowledge and application of effective interviewing techniques to deal with hostile, uncooperative or reluctant witnesses. Taped interviews with suspects will be planned and conducted in accordance with the Police and Criminal Evidence Act (1984). Provide occasional support, advice and guidance, and manage the expectations of, witnesses and victims including NHS staff, patients and healthcare professionals, from the time of initial contact until after the conclusion of an investigation, including any court process. Attend criminal and civil courts, disciplinary hearings of NHS or other employers and professional and regulatory bodies, as and when required, in the capacity of witness and/or case officer to give evidence competently, including in cross examination. Provide guidance, advice and instructions to Counsel and other legal professional before and during criminal and civil proceedings. For further information please read Job description and Person Specification in detail.