What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Dating back to the 15th century, The Bull’s Head Inn is a Grade II listed Inn that retains all of the character it has acquired over the last 550 years. A stones-throw away from the World Heritage site Beaumaris Castle, The Bull’s Head Inn is located at the very heart of the town and is within easy reach of the main attractions including the beach and boat cruises to Puffin Island. At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do. The Bull's Head Inn is now looking to recruit a General Manager The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy. Why Join Inn? - Extra paid holiday in month of your birthday - 50% off food in any of our Inns - £1 bed and breakfast in any of our Inns during January, February or March - 1/3 off room bookings all year round - Employee Assistance Programme - Tronc (that's tips to me and you) - Working for Best Pub Employer at the Publican Awards - Paid breaks in our Inns Accountabilities and Responsibilities Exceptional guest care delivered both personally and through your team Direct line responsibility for the senior team of assistant managers, head chef and head housekeeper Commercial performance of the business. Planning, budgeting and cost control in line with agreed budgets Establish, train, and nurture the team to deliver against our ICG values. Guest satisfaction levels Key Skills and Experience Be highly motivated with a focus on customer service. Have a strong food background and hospitality will be at the forefront of their demeanour. Create, review, and implement business procedures. Manage financial budgets. Continuous Self Development Hold a valid Personal License. Understand P&L accounts including labour planning. Take care of company expenditure and bills. Be able to lead, hire, train, assess, manage, and motivate staff. As part of the job requirement this role may require the need for sleepovers and to respond to guests needs during the night.