The Patient Safety Manager is an integral part of the Patient Safety & Improvement team leading on creating an organisational safety culture focusing on high care standards and identifying areas for improvement through analysis of themes and trends in incident reporting data, findings from investigations, and other sources of insight.
They will ensure that all incidents within the Trust are identified, reported, and investigated in line with the Patient Safety Incident Response Framework and that recommendations and findings are disseminated across the Trust to support learning and improvements in the safety and quality of care. The Patient Safety Manager will provide expert advice and support on programmes of work relating to all aspects of patient safety across the Trust including Duty of Candour.
Patient Safety Manager will manage the Trust Corporate Patient Safety & Improvement Team.
Responsible for the oversight and management of the Trust compliance with the Patient Safety Incident Response Framework (PSIRF) and Learning From Patient Safety Events (LFPSE) service.
Coordinate compliance with duty of candour and other areas of patient safety to ensure the Trust achieves sound learning for improvement and compliance with statutory duties.
Ensure that the Trust compassionately engages with and involves those affected by incidents including patients, families, carers, and staff.
Act as a patient safety specialist to provide expert patient safety advice, support, guidance and training on the completion of robust patient safety learning responses including PSIIs.
Contribute to internal training programmes, such as Quality Improvement Fundamentals and Quality, Service Improvement and Redesign (QSIR).
Regularly review all patient safety incidents to identify themes and trends, escalating areas of concern to Risk & Governance / Quality & Safety Leads and the Associate Director of Patient Safety & Improvement.
Work collaboratively with staff of all levels as appropriate across the Trust to agree and design safety actions to improve patient safety.
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
For further information regarding this post, please see attached Job Description and Person Specification.
This advert closes on Friday 21 Mar 2025