Our vision is to help more people have fun. It’s as simple as that. But
a dream is only a dream without a plan, and ours is to grow Gravity until our
name is synonymous with good times. Gravity is zero inhibitions. The
power of play.
Our Values
* Commitment - We’re all in
* Joy – We’re full of fun
* Energy –
We’re unstoppable
* Creativity – We’re building something special
* Discovery – We’re learning to fly
Summary of Position
You will be working across a number of different activities, including
bowling and urban street golf, as well as the Funbox, which is our exciting mix
of pure arcade nostalgia, with the latest innovations for fun-lovers and
thrill-seekers alike!
You will
ultimately be responsible for ensuring that every single guest, including
children and adults, has THE BEST TIME EVER!
Obviously, there is a serious side to this too, which is just as
important as the fun bit, as you will need to ensure the safety of our guests
at all time.
Key Accountabilities
* Greet and assist customers upon their
arrival at the venue.
* Ensure all customers watch the relevant
safety briefings for related Activities - if applicable.
* Ensure that customers and other members
of staff are adhering to the Company’s Health and Safety policies for each
activity.
* Coordinate the clearing of the activities
of customers whose time has elapsed
* Ensure that all equipment and safety
items are functioning properly on all activities and ensure that all
walls, harnesses and safety items are functioning properly.
* Be compliant of all the relevant opening
and closing checks.
* Attend to all injured visitors within
your designated area and implement first aid as necessary.
* Ensure compliance with all organisational
policies and procedures, including those for stock control and cash
handling.
* Undertake training as required by the
Company.
Key Performance Indicators
* Maintain positive informative conversations with our guests highlighting all activities.
* Following the correct steps to achieve
the mystery customer report results.
* Achieving sales targets set by
management.