Job Title: 2nd Line MSP Engineer
Location: Portsmouth, UK
Salary: £32,000 per annum (dependent on experience)
This is an exciting opportunity to join a rapidly expanding Managed Service Provider (MSP) in Portsmouth. As a 2nd Line MSP Engineer, you will play a key role in delivering exceptional IT support services to our clients.
You will be working with cutting-edge cloud technologies such as Microsoft Azure and Office 365, alongside gaining relevant certifications to aid your professional development and career progression within the company.
* Provide timely and effective technical support to clients via phone, email, or remote desktop
* Collaborate with colleagues to resolve complex technical issues and improve overall service quality
* Develop and maintain strong relationships with clients to understand their IT needs and deliver tailored solutions
We are looking for a motivated and enthusiastic individual who is passionate about technology and customer service. If you have a strong understanding of IT systems and a willingness to learn and develop new skills, we would love to hear from you.
Requirements:
* Minimum 1 year of experience in a similar role or related field
* Strong knowledge of cloud technologies, including Azure and Office 365
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
What We Offer:
* A competitive salary of £32,000 per annum (dependent on experience)
* Ongoing training and development opportunities to enhance your skills and career progression
* A dynamic and supportive work environment with a team of experienced professionals