An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key responsibilities:
Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion
About you:
Experienced in handling Insurance property claims from cradle to grave
Experienced in being able to understand various Insurer Policy wordings to establish validity
Excellent communication skills verbal and written
Good time management/organisation skills with diary management experience
Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
IT literate and the ability to utilise multiple systems
Be able to travel to the local office for training/induction or as and when required for team meetings etc.
Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.<...