Job Title - Property Claims Handler (Contents)Location - Manchester 2 days, Home Working 3 DaysJob Type - Permanent Salary - £30,000 - £34,000_________________________________________________________________________________The Company:
* Our client are looking to further bolster their existing Property claims team to support continued growth.
Role Responsibilities:
* Booking of smart appointments for Adjusters including gathering of all relevant information to aid the adjuster on site
* Use of Management tools to drive performance / ensure key SLA's for suppliers are adhered too
* Ensure compliance with "Active Drying" using project management Gant Charts to track & update
* Customers to be at the front of all activity including policyholders, Brokers & all other key stakeholders & ensuring they are communicated at key events / changes at all times
* Take control of claims including reducing claims lifecycles through pro-active management of suppliers / reduce costs
* Robust Challenge of building scopes & variations - record all challenges on the system
* Manage own case load to ensure key SLA's / proactivity and fee targets are completed
Skills:
* Extensive knowledge of Property Claims
* Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
1. Strong Customer...