Reed Accountancy are currently assisting a growing organisation in the Haywards Heath area in the recruitment of a Sales Ledger Clerk. Initially, this role is a 3-month temporary role; however, it could be extended or even made permanent for the correct candidate.
Day-to-day of the role:
* Contact customers via telephone, email, and text to address overdue payments.
* Generate and process reminder letters and negotiate payment plans to facilitate timely debt recovery.
* Process payment and direct debit runs, ensuring accuracy in transactions.
* Allocate payments onto the ledger accurately and efficiently.
* Implement restrictions on customer’s services when payments are overdue as per company policy.
* Upsell existing products where appropriate, enhancing customer engagement and satisfaction.
Required Skills & Qualifications:
* Calm and clear telephone manner, with the ability to communicate effectively with both colleagues and customers.
* Strong listening skills, with the capacity to empathise, understand customer situations, and clearly explain processes.
* Excellent administrative skills coupled with a high level of attention to detail.
* Assertive personality and the ability to work well under pressure.
An excellent opportunity to join this ever-evolving client in the local area, so don’t delay; apply now!
#J-18808-Ljbffr