Job summary
Yewtree Medical Centre (Liverpool First Primary Care Network) is a GP practice in Knotty Ash, Liverpool delivering quality modern medical care in the local community with an established Reception & Clinical team.
The roles will be perfect for experienced receptionists who are working or have worked in a GP practice or similar, love direct patient contact either on the phone, in person or online.
The ideal successful candidate will be flexible to cover holidays, absences and undertake any administrative works to suit the needs of the practice while delivering an empathic and professional service delivery to patients.
Main duties of the job
* Full working knowledge of Emis for all functions required for the role
* Take incoming phone calls in a large multi purpose reception with accuracy
* Book appointments on Emis and signpost to other services appropriately
* Fill up appointments correctly for varied clinicians by signposting correctly
* Input prescriptions accurately
* Chase up daily DNAs up & do tasks efficiently
* Undertake other GP related tasks such as patient registrations, referrals & coding
Essential Requirements
* Minimum of 1 years experience in a GP practice
* A working knowledge of Emis, Choose & Book & NHS Mail
* English, Maths & ICT GSCE at Grade 5 or above
Working hours are Monday-Friday 8am/6.30pm. Candidates who cannot commit to these hours may not apply.
The position is subject to a clear new DBS (paid by candidate) and 2 satisfactory job employer references.
Job Types: Full, Part Time & Permanent
About us
Yewtree Medical Centre offers NHS Pension, Free onsite parking and uniforms.
Being part of Liverpool First primary care Network there are opportunities to work on Saturdays to boost pay.
Job responsibilities
* Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
* Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
* Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
* Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Person Specification
Experience
* Experience of working in a GP practice for a minimum of 1 year
Qualifications
* GCSE grade A to C in English and Maths
* GP practice experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Yew Tree Medical Centre
Address: Berryford Road, Liverpool, Merseyside, L14 4ED
Employer's website
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