Job Description
Refrigeration Engineer - Exeter, Devon
Flowrite is the UK’s leading National Air Conditioning & Refrigeration Company specializing in reactive repair, maintenance, and installations within the Leisure & Hospitality, Retail, Commercial, and Public sectors.
We are part of the Airedale Group who offer the complete end-to-end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK.
Responsibilities
To provide efficient and effective on-site repairs to client's refrigeration and air conditioning systems, and to offer a high level of customer service at all times, this will be achieved by including (but not restricted to) the following:
* Attend sites wearing company uniform and presenting company identification
* Carry out maintenance or repair cost-effectively on client systems
* Provide advice and technical support to the client
* Compile clear and concise job reports
* Provide liaison between the client and Flowrite Services Office when required
* Work to agreed SLAs
* Work safely and assess the nature of each task, ensuring your own safety, and that of others who may be affected by your operations
* Report any issues on-site straight away to your regional supervisor or operations manager
* Provide feedback to operations manager if you identify areas the company can improve on efficiency and service
Details
* Permanent Contract
* 20 days annual leave per annum, rising 1 day per year after 3 years service, to a maximum of 25
* Overtime available
* Opportunities for progression within the company
* Normal Working Hours: 08:00 - 17:00
* Rest time on call in line with guidance (11 hours)
* Standby allowance of £125.00 per week on a rota basis
* Use of company van
* Limited private use of company mobile phone
* Uniform provided
* All PPE provided
Experience Required
* F-GAS category 1 or equivalent
* Previous experience working on various types of refrigeration equipment such as pack systems
* VRV/VRF systems and chillers
* Excellent problem solver with a dynamic approach
* Able to actively build and develop relationships with both colleagues and customers
* Strong verbal and written communication skills
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