Job summary DSFS are looking to attract the right candidate into the role of Security Operative on a Zero hr contract to join the current security team based at the Chesterfield Royal Hospital. Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital. Please note that a current SIA licence Frontline is essential for this role. The hourly rate for this zero hour contract vacancy is £11.68 plus enhancements for nights and weekends pro rata per annum Interview date 19th March 2025 Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered PREVIOUS APPLICANTS NEED NOT APPLY. Main duties of the job Prepare and disseminate daily handover reports briefing the oncoming team of all the incidents occurred during your duty, covering any events that are due to take place during the oncoming shift. Advise, remind and encourage staff members to develop an interest in crime prevention and protection of personal, patients and Trust property. Keeping a record of all duties carried out each shift in a personal note book as well as entering any untoward incidents in the daily occurrence log. Complete incident reporting using the Trusts incident reporting system when necessary. Assist with safe operation during take-off and landing of Air Ambulance and security of same whilst on ground. Monitor the access control systems, paying particular attention to break glass notifications, doors left open, faults and temporary interruptions to service. Maintaining a highly visible deterrent by patrolling of hospital on foot and via vehicle, indoing this checking all property and land associated with the Trust is secure and free of hazards. Respond to any security/fire related incidents on CRH site. About us Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive. DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered Date posted 26 February 2025 Pay scheme Other Salary £25,581 a year per annum pro rata enhancements for nights and week ends Contract Bank Working pattern Flexible working Reference number 166-DSFS-6658567-B Job locations Chesterfield Royal Hospital Top Road Calow Chesterfield S44 5BL Job description Job responsibilities Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role Job description Job responsibilities Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role Person Specification Qualifications and Training Essential oKnowledge of the Security or Customer Service industry. Knowledge and experience of IT systems including Outlook, oKnowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems. oGCSE's grade c or above in English and Maths oValid SIA licence in Frontline Desirable oA recognised qualification in security and or physical intervention. oExcellent knowledge or qualifications in Customer Service and Health & Safety. Experience Essential oExperience of working within a security team or customer focused service. oExperienced in dealing with challenging behaviour including violent and aggressive situations. Desirable oPrevious experience working within the NHS. Skills and Knowledge Essential oKnowledge and experience of security systems and their operation oGood knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks. oAbility to liaise and communicate clearly with patients, staff, visitors and contractors oDemonstrate excellent customer care oExperienced in dealing with emergency situations. oStrong verbal and written communication skills. oAbility to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety. oExcellent Inter-personal skills. Desirable oPrevious experience in communicating clearly with patients, visitors and NHS Staff. Personal Attributes Essential oTo assess situations quickly, using appropriate action to defuse a situation and provide effective solutions oAbility to maintain calm and control in difficult situations, minimising panic in others. oExperience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe. Desirable oTo be able to work under own Initiative as well as following written and verbal instructions. Person Specification Qualifications and Training Essential oKnowledge of the Security or Customer Service industry. Knowledge and experience of IT systems including Outlook, oKnowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems. oGCSE's grade c or above in English and Maths oValid SIA licence in Frontline Desirable oA recognised qualification in security and or physical intervention. oExcellent knowledge or qualifications in Customer Service and Health & Safety. Experience Essential oExperience of working within a security team or customer focused service. oExperienced in dealing with challenging behaviour including violent and aggressive situations. Desirable oPrevious experience working within the NHS. Skills and Knowledge Essential oKnowledge and experience of security systems and their operation oGood knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks. oAbility to liaise and communicate clearly with patients, staff, visitors and contractors oDemonstrate excellent customer care oExperienced in dealing with emergency situations. oStrong verbal and written communication skills. oAbility to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety. oExcellent Inter-personal skills. Desirable oPrevious experience in communicating clearly with patients, visitors and NHS Staff. Personal Attributes Essential oTo assess situations quickly, using appropriate action to defuse a situation and provide effective solutions oAbility to maintain calm and control in difficult situations, minimising panic in others. oExperience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe. Desirable oTo be able to work under own Initiative as well as following written and verbal instructions. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Chesterfield Royal Hospital NHS Foundation Trust Address Chesterfield Royal Hospital Top Road Calow Chesterfield S44 5BL Employer's website https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)