Job summary ARABIC INTERPRETER GOSH is a national and international centre of excellence. Within International and Patient Care (I&PC), we provide specialist care and treatment to children from predominantly the Middle Eastern regions, as well as the UK. We are seeking experienced Arabic Interpreters on a permanent contract to provide an Interpreting &Translation service in order to facilitate a therapeutic relationship between the patients and/or families and the healthcare providers based within I&PC. The successful applicants must have a minimum of 3 years previous experience as an Interpreter/Translator, ideally in a healthcare setting. You must be a strong team player with proven commitment to providing a high-quality service. You must be able to communicate effectively in both Arabic and English and build credible working relationships with our patients, families and staff. Attention to detail is essential, as well as knowledge of Islamic cultural/religious issues. For an informal discussion/visit, please contact Audrey Pillay audrey.pillaygosh.nhs.uk telephone 02078138505. Main duties of the job An exciting opportunity has arisen to work in the International & Private Care Directorate within the Interpreting and Translating team at the world famous Great Ormond Street Hospital for Children. We are currently looking for a talented, experienced, enthusiastic, forward thinking and well organised individuals with a positive attitude and a 'patient first culture' to join us as an Arabic Interpreter for the delivery of the International and Private Interpreting & Translation Services for the International & Private Care Directorate. The Interpreting & Translation team provides high quality Interpreting and Translation services to our International and Private patient families staying and visiting the hospital. You will have excellent communication and people skills to work in a team of Arabic Interpreters working within this ever expanding department. Previous experience of working within a healthcare setting is desired in order to identify and help implement service improvements. You will have excellent organisational and interpersonal skills together with the ability to plan your own workload as well as a strong level of team working abilities. A flexible and diplomatic approach will be required in order to manage conflicting priorities. A good communicator, you will be happy working within a multicultural setting alongside a broad range of people, with different skills, and be able to demonstrate that you can act using your own initiative. About us GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination. We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion. We have active and Executive supported BAME, LGBT and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee. Date posted 23 October 2024 Pay scheme Agenda for change Band Band 4 Salary £31,944 to £34,937 a year per annum inclusive Contract Permanent Working pattern Full-time Reference number 271-IPC-6705360 Job locations Great Ormond Street Hospital for Children NHS Foundation Trust Great Ormond Street London WC1N 3JH Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below. Person Specification Academic/Professional qualification/Training Essential GCSE or equivalent in English language Appropriate Arabic qualification Interpreting qualification, e.g. diploma or certificate in public services interpreting or equivalent experience Experience/Knowledge Desirable Good knowledge of cultural/ religious issues in relation to Arab and Muslim families Experience in written English Arabic & Arabic English translation Skills/Abilities Essential Computer literate GOSH Culture and Values Essential Our Always values oAlways welcoming oAlways helpful oAlways expert oAlways one team Experience of working as part of a diverse team Experience of contributing to an inclusive workplace culture Experience/Knowledge Essential Experience of working in NHS or private healthcare Previous experience as an interpreter Skills/Abilities Essential Good interpersonal skills Good communication skills- verbal and written in English and Arabic Ability to cope with stress/ be calm under pressure/ to demonstrate emotional resilience in emergency medical situations Ability to prioritise/ manage time with support and direction Ability to receive constructive advice and direction from managers Customer service skills Skills/Abilities Essential Excellent Listening skills Good concentration and memory Person Specification Academic/Professional qualification/Training Essential GCSE or equivalent in English language Appropriate Arabic qualification Interpreting qualification, e.g. diploma or certificate in public services interpreting or equivalent experience Experience/Knowledge Desirable Good knowledge of cultural/ religious issues in relation to Arab and Muslim families Experience in written English Arabic & Arabic English translation Skills/Abilities Essential Computer literate GOSH Culture and Values Essential Our Always values oAlways welcoming oAlways helpful oAlways expert oAlways one team Experience of working as part of a diverse team Experience of contributing to an inclusive workplace culture Experience/Knowledge Essential Experience of working in NHS or private healthcare Previous experience as an interpreter Skills/Abilities Essential Good interpersonal skills Good communication skills- verbal and written in English and Arabic Ability to cope with stress/ be calm under pressure/ to demonstrate emotional resilience in emergency medical situations Ability to prioritise/ manage time with support and direction Ability to receive constructive advice and direction from managers Customer service skills Skills/Abilities Essential Excellent Listening skills Good concentration and memory Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Great Ormond Street Hospital for Children NHS Foundation Trust Address Great Ormond Street Hospital for Children NHS Foundation Trust Great Ormond Street London WC1N 3JH Employer's website https://www.gosh.nhs.uk/ (Opens in a new tab)