Job title: Business Support and Compliance Officer
Contract: Full time | Permanent
Applications close 17:00 on 13th November 2024
Hours and location: Full time (37.5 hours per week). This role will be office based, from our Bournemouth office at Slades Park Pavilion with occasional travel to Redlands, Weymouth. Flexible working hours are supported.
Diverse talent is underrepresented in Active Dorset. Active Dorset is committed to diversity and equal opportunities and want to build a team that represents a variety of backgrounds, perspectives, and skills. We welcome applications from individuals representing different race, ethnicity, disability, or any protected characteristics, to help us understand and work with all communities.
About Us
Active Dorset are one of 43 Active Partnerships across England. We work collaboratively to create the conditions for an active nation and use the power of sport and physical activity to transform lives. The Active Partnerships national team is the improvement and innovation agency that leads, supports and represents Active Partnerships. The team is focused on learning what works locally and driving collaboration and impact across the network.
Our Vision
People in Dorset choose to enjoy an active lifestyle through participation in sport and physical activity.
Our Mission Statement
Supporting strategic leaders with high quality advice and advocacy so that people in Dorset choose to enjoy an active lifestyle through participation in sport and physical activity.
About you
* We are looking for an energetic individual with a can-do attitude, who prides themselves on exceptional attention to detail, particularly when handling confidential information and sensitive financial data, displaying a strong commitment to both accuracy and discretion.
* This role requires a professional who brings both warmth and professionalism to their work, helping to build strong relationships with colleagues, board members, and other stakeholders. Along with a collaborative spirit that aligns with our organisation's values and mission.
* You will be familiar with the voluntary community sector, including the requirements of charities in relation to financial audits and compliance to governance.
* You will be a natural problem-solver, adept at working under pressure and comfortable when balancing multiple priorities. You will be able to anticipate the needs of our team, foresee problems, offer solutions and take the initiative.
* You will have knowledge and experience of good governance and a passion for developing process and efficiency.
* You will be committed to confidentiality recognising the need to be discreet and trustworthy when handling sensitive information.
* You enjoy being part of a fun and friendly team and will be interested in physical activity, helping people to improve their wellbeing and live more years in better health.
About the role
This role is essential in ensuring smooth day-to-day operations, enabling the senior management team to focus on strategic initiatives, partnerships, and the Active Dorset CIC mission. The ideal candidate will be proactive, highly organized, and possess a strong sense of discretion and professionalism, with a passion for making a positive impact through charity work.
This role will help to lead the business support and compliance operations for both Active Dorset CIC and our sister charity, Active Dorset CIO.
The Business Support and Compliance Officer will be responsible for the management of the following operations: governance compliance, HR and people services, general administration and finance procedures.
The role will involve working alongside colleagues across the team, coordinating meetings, note taking or supporting with projects.
You will support the organisation to adhere to the good governance standards, both charity governance but also the DCMS governance code.
The role will include regular communication with colleagues and external partners via email, telephone and in person.
Key responsibilities
Governance
* Contribute to the ongoing development of our equality and diversity action plan, demonstrating a commitment to continuous improvement.
* Work alongside CEO and Deputy CEO, managing compliance to the DCMS governance code and other statutory compliance requirements. Liaise with responsible officers to ensure good governance of the organisation and adherence to the code.
* Develop monitoring procedures and dashboards to enable effective reporting to the board and funders as required.
* Complete cyber security processes and review certification on an annual basis.
* Monitor Health and Safety policy and practice ensuring compliance, liaising with responsible colleagues and updating the senior management team as required.
* Support the Deputy CEO with IT management, liaising with our IT provider where necessary.
HR and People services
* Work alongside Deputy CEO, managing all HR processes to comply with both employment law and health and safety law, liaising with responsible officers where appropriate.
* Chair line managers meetings, working with Deputy CEO to set agenda and providing support to line managers as required.
* Update existing and create new HR policies as required.
* Update staff contracts, keep HR records, handle sensitive HR information with confidentiality and discretion.
* Support with recruitment, onboarding and offboarding of all staff, including the annual performance review process.
* Implement new recruitment procedures and review processes to ensure inclusive practice.
General administration
* Represent Active Dorset and build relationships with partnership organisations, service providers and colleagues.
* Provide leadership for the Business Support and Compliance team including the line management of the Business Support Assistant.
* Ensure high quality administration and record keeping.
* Assist with support and training to colleagues to enable consistent and efficient working practices.
* Minute taking at board meetings and team meetings, support with meeting arrangements.
* Offer project management support where required and capacity allows.
Finance
* Support finance operations to include reconciliation, support bank payment approval process and bank account management, processing invoices, raising sales invoices, record keeping and supporting the annual audit.
* Liaise with the CEO and Deputy CEO to monitor income and expenditure for both the CIC and CIO. Support with grant management processes.
* Support the CEO and external auditors with the annual audit process to ensure transparency and accountability.
* Monitor deadlines and requirements related to financial reporting, audits, and compliance reviews, helping to keep the CEO and Deputy CEO informed and prepared.
* Communicate with internal and external colleagues and partner organisations via email and telephone, answering general enquiries, including management of organisation email accounts.
NB: The duties and responsibilities of this post are not restrictive, and the post holder may be required on occasion to undertake other duties. This will not substantially change the nature of the post.
* Company pension, with 5% contribution from Active Dorset
* 23 days holiday (pro rata) per year plus bank holidays
* Agile and flexible working supported
* Free eye care vouchers
* Access to an employee assistance programme
* Enhanced maternity/paternity and sick leave policies
* Access to cycle to work cyclescheme
* Annual team away days and other social activities
Person specification
Applicants will be shortlisted on the basis of demonstrating that they fulfil the following criteria in their application form and should include clear examples of how they meet these criteria.
Qualifications/ training/registrations
* Excellent understanding of the role of business support/administration
* Relevant HR qualification or comparable experience in HR, people services and organisational culture
* Governance qualification or comparable experience of managing voluntary sector governance or charity governance
* Excellent numeracy and written literacy skills
* Educated to GCSE Standard or equivalent
* Finance, accounting or bookkeeping qualifications, or comparable experience
* Knowledge of financial audit processes, particularly within the voluntary or charity sector
Experience
* Demonstrable experience of managing charity or voluntary sector governance
* Previous experience in a business support or administration role
* Familiarity with DCMS governance code
* Experience of working in HR or handling people related services and processes
* Experience of line managing staff and developing team culture
* Experience of using finance and accounting software, such as Xero
* Significant experience of using Microsoft office including word, excel and outlook
Personal skills, abilities & knowledge
* Excellent communication skills – written, telephone, verbal and non-verbal, and listening skills
* Ability to work on own initiative, developing new processes and creating or amending policies as required
* Knowledge of finance processes such as invoice processing
* Trustworthy, able to maintain confidentiality, handling sensitive information with the ability to be objective, acting with integrity and discretion.
* Knowledge of employment and health and safety law
* Confident with the ability to lead in certain situations and presenting to others
* Ability to work under pressure, managing multiple tasks or competing deadlines with the ability to prioritise and delegate effectively.
* Problem solving skills, ability to anticipate needs, think proactively, and address challenges as they arise.
* Very well organised and well refined planning skills
* Fantastic team player, who enjoys working with others
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