We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The Senior Technical Network Engineer is responsible for the design, implementation, and maintenance of network infrastructure, including routers, switches, firewalls, wireless access points, and related hardware. The role involves troubleshooting network issues and providing technical support to internal staff.
The role is home-based with requirement to travel (field)
What you'll do
* Customer Design:
o Maintain expert-level understanding of our technical products and communicate effectively with both technical and non-technical stakeholders.
o Support presales activities by collaborating with the Presales team and offering technical expertise.
o Test and validate new equipment, technologies, and services for interoperability.
o Lead technical design and implementation of connectivity and TV infrastructure, including site surveys, configuration, documentation, and troubleshooting.
* In-Life Operations:
o Provide third-line support for complex network issues and maintain strong customer relationships.
o Oversee operational delivery of projects, ensuring quality and efficiency.
o Manage and maintain edge network infrastructure for optimal performance.
o Develop and maintain technical documentation and procedures.
o Manage configuration changes and vendor relationships effectively.
What you'll bring:
* Excellent stakeholder management and collaboration skills.
* Experience configuring and deploying Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
* Experience with wireless controllers, switches, access points, and routers.
* Knowledge of network design including SD-WAN.
* Strong troubleshooting and problem-solving skills.
* Professional certifications such as CWNP, CCNP, JNCIS, or equivalent.
* Expertise in 802.11 wireless technologies and wireless network design using tools like Ekahau.
* Experience with APIs and scripting (Python, Bash) is advantageous.
* Understanding of SMATV, IPTV, and Fibre distribution systems is advantageous.
* Full UK Driving Licence required.
Team overview
Join Sky Business Technology, a leader in Connectivity & TV solutions, designing and delivering high-quality services across WAN, LAN, WLAN, IPTV, and Fibre systems. We seek a skilled Senior Technical Engineer to join our dynamic team.
The rewards
* Sky Q, for the TV you love all in one place
* The magic of Sky Glass at an exclusive rate
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Sky VIP rewards and experiences
Inclusion & how you'll work
We value diversity and inclusion, investing in society and setting targets for representation. We embrace hybrid working, splitting time between office and home.
Your office space
Home-based with requirement to travel (field)
We'd love to hear from you
Join Sky Tech, where innovative minds work together. We support community, sustainability, and believe in better. If you do too, we back you all the way.
Note: Successful applicants will undergo a criminal record check, and offers may be withdrawn based on convictions.
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