We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities.
This role is an IT Technical position requiring an Infrastructure background with technical understanding of infrastructure, including virtual machines, datacentres and environments.
You will be working in a team of infrastructure specialists and engineers, responsible for building, administering, supporting and maintaining solutions as directed and according to departmental policy.
Key responsibilities include:
* Overseeing the preparations, integration delivery and support of IT operations solutions and services.
* Assisting in the provision of outstanding services and consistent levels of capability.
* Working with technical architects and engineers to translate architectural designs into products and services.
* Providing input into overall management, including workforce, budget, technology roadmaps, projects and tasks.
* Responding to incidents and problems within agreed SLAs.
Leadership skills are also required, including:
* Leading and directing infrastructure specialist teams in building, managing, supporting and maintaining solutions.
* Developing and coaching less experienced team members.
Additional responsibilities may include:
* Conducting technical workshops to assess business requirements.
Travel and on-call requirements include:
* Regular travel within the UK for meetings and infrastructure work.
* Occasional overnight stays.
* Working out of hours on an on-call rota, weekdays and weekends.
Essential criteria include:
* A strong background in Service Management and Operations.
* Experience of implementing, managing, and supporting on premises virtual infrastructure.
* Experience of implementing, managing, and supporting enterprise class server and storage infrastructure.
* Experience of implementing backup solutions for virtual environments.
* Knowledge of best practices and design for virtualization, storage, and server configurations.
Desirable criteria include:
* A full UK driving licence.
* ITIL 3 or V4 foundation.
* CompTIA Security+.
Security clearance is also required, including:
* UK national.
* Hold Security Check (SC) vetting or be willing to apply for it.