Job Title: Splunk Consultant (Junior & Experienced) - SC Cleared - WFH
Location: UK (Work From Home, Travel to Customer Sites)
Clearance: SC Clearance (Essential)
About the Role
We are a dynamic and growing technology solutions provider seeking both Junior and Experienced Splunk Consultants to join our expanding team. Whether you are just beginning your journey with Splunk or are a seasoned professional, we offer a collaborative environment where you can work on cutting-edge data technologies, support UK-cleared customers, and advance your career.
Key Responsibilities
Customer Engagement
* Understand customer requirements and align them with appropriate technology solutions.
* Deliver professional services engagements based on project plans or statements of work.
* Participate in customer meetings to share progress, gather feedback, and ensure high levels of satisfaction.
Problem Resolution
* Diagnose, analyse, and resolve technical issues related to Splunk and other data platforms.
* Escalate complex problems as needed while ensuring timely communication with customers.
Testing & Compatibility
* Develop and execute test plans to ensure reliability and compatibility of new solutions.
* Support deployments, upgrades, and migrations to ensure seamless integration.
Knowledge Sharing
* Junior Level: Collaborate with the team to develop expertise and share insights.
* Consultant Level: Mentor junior team members, conduct workshops, and provide training to customers and internal teams.
Documentation & Communication
* Maintain detailed technical documentation, including configurations, troubleshooting guides, and reports.
* Present complex technical concepts in a clear manner to various stakeholders.
* Provide consistent updates to customers and internal teams.
What We’re Looking For
Security Clearance
* SC Clearance is essential for both Junior and Consultant roles.
Certifications & Technical Expertise
Junior Level:
* Certified Splunk Cloud/Enterprise Admin.
* Understanding of data analytics tools, dashboards, and reporting platforms.
* Experience administering Splunk Enterprise or Cloud environments.
Consultant Level:
* Certified Splunk Cloud/Enterprise Admin, Certified Splunk Enterprise Architect, Certified Splunk Core Consultant.
* Strong expertise in Splunk implementation, management, and optimisation.
* In-depth knowledge of data architecture, real-time data processing, and enterprise solutions.
* Knowledge of Linux and Windows administration for Splunk installation and log collection.
Soft Skills & Abilities
* Strong problem-solving skills and ability to diagnose technical issues effectively.
* Excellent verbal and written communication skills for engaging with customers and teams.
* Ability to create clear, concise, and structured technical documentation.
* A customer-focused mindset with a passion for delivering high-quality solutions.
* (Consultant Level) Experience mentoring junior team members and leading technical initiatives.
If you are passionate about data technology and looking for your next challenge, we would love to hear from you. Apply today and be part of our innovative team!