Job summary St Gemmas has a vacancy for a Clinical Administration Manager a varied and exciting role responsible for providing high quality administrative support to In-Patient Unit (IPU), Community Services and Outpatients teams. Main duties of the job The Clinical Administration Manager manages a team of permanent and bank administrative staff working face to face and over the telephone to support patients, families and professionals in these areas. A key element of the role is coordinating resource to support efficient and effective service delivery. About us St Gemmas Hospice provides expert palliative and end of life care in a quality environment for thousands of local people each year. We are a prominent and respected charity at the heart of the local community with a wide range of specialist services to support patients, their families and friends. Date posted 17 April 2025 Pay scheme Other Salary £30,573 to £36,903 a year Contract Permanent Working pattern Full-time Reference number SGH1098160 Job locations St Gemma's Hospice 329 Harrogate Road Leeds West Yorkshire LS17 6QD Job description Job responsibilities highly organised and efficient, with a keen attention to detail a strong team player with excellent interpersonal and communications skills flexible and used to adapting to changing priorities proactive and ready to take initiative an experienced manager of operational teams experienced in introducing new processes. Job description Job responsibilities highly organised and efficient, with a keen attention to detail a strong team player with excellent interpersonal and communications skills flexible and used to adapting to changing priorities proactive and ready to take initiative an experienced manager of operational teams experienced in introducing new processes. Person Specification Experience Essential Previous senior administration experience Operational team management experience Data collation and reporting Desirable Experience in process mapping, review and development, Project management support Qualifications Essential GCSE at grade C or above or equivalent in English and Mathematics Desirable A levels or equivalent qualifications Evidence of formal IT/Microsoft Office training Additional Criteria Essential Strong organisation and planning skills with excellent attention to detail Ability to use own initiative and work proactively, both independently and as part of a team Person Specification Experience Essential Previous senior administration experience Operational team management experience Data collation and reporting Desirable Experience in process mapping, review and development, Project management support Qualifications Essential GCSE at grade C or above or equivalent in English and Mathematics Desirable A levels or equivalent qualifications Evidence of formal IT/Microsoft Office training Additional Criteria Essential Strong organisation and planning skills with excellent attention to detail Ability to use own initiative and work proactively, both independently and as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St Gemma’s Hospice Address St Gemma's Hospice 329 Harrogate Road Leeds West Yorkshire LS17 6QD Employer's website https://www.st-gemma.co.uk/ (Opens in a new tab)