Working at the Cumberland, you become part of something special. We’re a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.
We have an exciting opportunity for a Commercial Performance Risk & Governance Analyst to join our Commercial team on a permanent basis.
As our Commercial Performance Risk & Governance Analyst, you’ll be involved in the creation of the commercial objectives for the team as well as assisting with the creation of business level action plans.
The Benefits
* Salary - up to £40,068 p.a. – depending on skills and experience.
* Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
* Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development.
* Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role.
* Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
* Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.
The Role
You will provide high quality management information, analysis and insight on the commercial portfolio both from a performance and risk management perspective.
You will be involved in the development of information to support the creation of objectives and strategy in commercial as well as the remediation and action planning in the commercial portfolio.
* Be involved in the development and management information and analysis and insight to support the credit assurance oversight rules
* Providing management information and analysis to ensure that portfolio management is identifying early warning signs and customers are being fully supported
* Assist in the development and maintenance of systems and processes and be able to provide management information analysis and insight
* Supporting the Commercial Performance, Risk and Governance Manager in commercial and the wider Society to ensure that governance activities are acquitted in an accurate and timely fashion
* Provide challenge in regard to the established processes and procedures to ensure simplification that will benefit customers & colleagues
* Work in a collaborative manner alongside colleagues within Commercial and the wider Society to ensure that activities are acquitted in an accurate and timely fashion.
About You
We’re looking for expertise and significant experience of:
* Delivering exceptional customer experience
* Highly developed awareness of the risk and controls environment in commercial
* Well-developed risk management skills and ability
* Good knowledge of risk and regulatory controls
* Highly developed Microsoft Office skills
* Good communication
Key skills, abilities, and behaviours we’d like to see include:
* Building relationships: Continually uses the combined and cooperative efforts of others. Develops credibility with all stakeholders and influences.
* Operational Excellence: Understand how strong operational delivery supports the vision and strategic plan and can lead large and complex programmes to delivery.
* Commercial/Member Focus: Balances business acumen with a passion for the member; focuses on maximising competitive position and member loyalty, without compromising financial stability.
* Achievement Driven: Displays desire and drive for success, projecting enthusiasm and having impact on others, models drive and resilience and leads by example.
* Risk Aware: Possesses a deep understanding of the regulatory environment.
* Mutual Ethos: Espouse mutual ethos and have an affinity with, and a commitment to the membership model.