Capacity & Flow Co-Ordinator, SACC Division
The Shrewsbury and Telford Hospital NHS Trust
An exciting opportunity has arisen to join the restructured Capacity & Flow team within the Surgery Anaesthetics Critical Care and Cancer Division as a Capacity & Flow Co-ordinator.
We are looking to appoint knowledgeable, enthusiastic and determined individuals who are highly motivated to facilitate a smooth, co-ordinated journey for our patients from admission to discharge. The successful candidate will support service improvement initiatives to achieve divisional and trust objectives.
Main duties of the job
The role of the Capacity & Flow Co-ordinator is crucial to ensure the safe, effective and timely management of patients throughout their inpatient stay right through to the discharge process. The successful candidate will have an understanding of capacity processes to enable accurate bed planning for patients before and after theatre. They will collaborate with ward teams to undertake bed planning for TCI patients on the day before surgery, allowing for anticipated discharges and also liaise with theatres to ensure patients have beds allocated in a timely manner to support optimum theatre utilisation.
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications
1. Degree level, plus additional qualifications or experience equivalent to post-graduate diploma level.
2. Evidence of commitment to continuous professional development.
3. NVQ Business Administration
4. NVQ Customer Service
Knowledge, Behaviours and Experience
1. Excellent organisational skills.
2. Ability to work autonomously.
3. Ability to report and present information.
4. Ability to liaise and communicate effectively.
Skills
1. Ability to work well within a team.
2. Flexible to meet needs of service.
3. Ability to work well in pressured situations.
4. Able to hold difficult conversations.
5. Receptive to change and service improvement processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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